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Job Overview



Gender preferred

No Preferences

Functional Area


Work preferred

Work from Office



Any Graduation

Post Graduation

Any Post Graduation


What do we do?

  • The TTS Analytics team provides analytical insights to the Product, Pricing, Client Experience and Sales functions within the global Treasury & Trade Services business. The team works on business problems focused on driving acquisitions, cross-sell, revenue growth & improvements in client experience.
  • The team extracts relevant insights, identifies business opportunities, converts business problems into analytical frameworks, uses big data tools and machine learning algorithms to build predictive models & other solutions, and designs go-to-market strategies for a huge variety of business problems.


  • This opening is for a Vice President role in the team
  • This is a “Manager of managers” role, and will have people managers as direct reports
  • The role will report to the Sr. Vice President (SVP) leading the particular area of analytics
  • The role will involve working on multiple analyses through the year on business problems across the client life cycle – acquisition, engagement, client experience and retention – for the TTS business
  • This will involve leveraging multiple analytical approaches, tools and techniques, working on multiple data sources (client profile & engagement data, transactions & revenue data, digital data, unstructured data like call reports, email etc.) to provide data driven insights to business and functional stakeholders



  • 10 to 14 years of hands-on experience in business analytics
  • MBA / Master’s degree in Economics / Statistics / Mathematics / Information Technology / Computer Applications / Engineering from a premier institute, or BTech / B.E in Information Technology / Information Systems / Computer Applications
  • (Preferred) Postgraduate in – Computer Science, Mathematics, Operations Research, Statistics, Econometrics, Management Science and related fields
  • (Preferred) Business analytics experience in banking or financial services industry
  • Must have:
    • Marketing analytics experience
    • Experience on business problems around sales/marketing strategy optimization, pricing optimization, cross-sell and retention
    • Experience across different analytical methods like hypothesis testing, segmentation, time series forecasting, test vs. control comparison etc.
    • Experience working with data from different sources and of different complexity
    • Predictive modeling using Machine Learning

  • Good to have:
    • Experience in financial services
    • Experience with unstructured data analysis, e.g., call transcripts, using Natural language Processing (NLP)/ Text Mining


Analytical Skills

  • Proficient in converting business problems into analytical frameworks
  • Strong logical reasoning ability
  • Experience in usage of different analytical techniques, like segmentation, predictive modeling, time series forecasting, hypothesis testing, optimization etc.
  • Established competency in working with data from multiple sources

Soft Skills

  • Ability to understand complex business problems, break them down into simpler solvable parts and develop analytical approaches to tackle them
  • Ability to drive clear and comprehensive communication flow between business stakeholders and the team and vice versa, translating analytical findings into key insights and actionable recommendations
  • Building and managing high performance teams
  • Ability to coach and mentor team members on an ongoing basis
  • Ability to drive ideation on analytical projects to tackle strategic business priorities
  • Comfort on working with ambiguity and open-ended questions
  • Strong process/project management skills
  • Contribute to organizational initiatives in wide ranging areas including competency development, training, organizational building activities etc.

Tools and Platforms:

  • Proficient in Python/R, SQL
  • Proficient in MS Excel, PowerPoint
  • Good to have:
    • Experience with PySpark
    • Experience with Tableau


Job Family Group:

Decision Management


Job Family:

Specialized Analytics (Data Science/Computational Statistics)


Time Type:

Full time


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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