Role/Responsibilities:-

• Drive process standardization consistently across all countries and Business models. Own the action plan to resolve GPM exceptions, if any
• Define & own month end close calendar compliance. Clearly calling out milestones & deliverables for each of the process block
• Focus on continuous improvement in operational efficiency by identifying opportunities for process simplification / standardization
• Monitor and Support 3PSP for completing annual re-statement processes on time
• Single Point of Contact for Management Accounting & Reporting processes for business and 3PSP users
  • End to end process knowledge: from transaction booking to Reporting
  • Conduct periodic refresher training on MR processes
• Identify the process exceptions; define action plan to drive it to close on the exception
• Partner with business contacts to close on process exceptions, if any
• Collaborate with cross functional teams to resolve operational issues in service delivery [i.e: IT / MDM / GCAD / FET/R2R/SCFS etc..]
• Focus on Continuous improvement which results in efficiency in operations and Cost
• Drive actions in consistently delivering Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) targets; Drive process [GPM] compliance score at 95% + and compliance score at +98% & Customer Feedback at 4.8/5
• Lead the Country Governance. Ensure to Document the internal process & WOW. Be the face to business & UL OCs.
• Be the Subject Matter Expert and single point of contact for both business teams and 3PSP
• Partnering with project team in different phases of transformation:
  • Design Phase : Providing input on operational complexity of process / process steps
  • Deployment phase : Lead the change management amongst business and 3PSP users

Qualifications:-

• Qualified Accountant or Masters degree in finance/accounts with 3-5 years of working experience in Financial accounting & Management Reporting
• SAP is mandatory, preferably in SAP-Controlling modules.