CA, CFA, CMA, MCOM/BCOM, CS
Work from Office
Any Post Graduation
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Front Office Executive
JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. Our vision is to reimagine the world of real estate, creating rewarding opportunities and amazing spaces where people can achieve their ambitions. In doing so, we will build a better tomorrow for our clients, our people and our communities. JLL is a Fortune 500 company with annual revenue of $16.3 billion, operations in over 80 countries and a global workforce of more than 93,000 as of September 30, 2019. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated.
What this job involves:
Provide Front Office services at all designated Accenture locations. User satisfaction, the conduct of the front office attendant, and upkeep of the front office area will be the key measure to assess the performance of the front office services provided by the Service Provider.
Front office Management
Attending phone calls
Client’s Events coordination
Coordination with the Housekeeping team to keep the places not always,
Ensure the readiness of the Pantry area always
Sound like you? In this role, your key responsibilities will include:
Service Provider Deliverables
Service Provider will;
Prepare a facility-wise cleaning and maintenance plan which would include the daily/weekly/monthly cleaning schedule, checks, and supervision process.
Ensure that the deployment and services agreed to be provided at Accenture premises are met consistently.
Arrange ad hoc deep cleaning and pest control to suit specific facility needs eg major rodent invasion, epidemic, contagious flu /fever, etc
Ensure that the contractor meets all requirements, documents, approvals, licenses (subject to timely issue of regulatory documents from Accenture), and other applicable terms and conditions specified under the law of the land. Accenture will not tolerate any unfair labor practices or exploitation of workers.
Carry out daily inspections to monitor the performance of the vendor and ensure the vendor completes the daily housekeeping checklist
Ensure the vendor performs services as per the SOW.
Track and monitor all data related to the consumption of housekeeping consumables and resource deployment in Accenture facilities.
Ensure optimization of the resources deployed and consumables, particularly paper-made consumables to help save not only the cost but environment as well.
Ensure that the quality and usage guideline specified in the agreement is followed and is consistent at all times.
Manage of ad-hoc cleaning requests by Accenture with additional cost subject to the requirement
Ensure all equipment is maintained to the highest possible standard (operational, clean, and not in a state of disrepair)
Ensure maintenance of Pantry Stocks.
Maintenance and regular updating of a Housekeeping Manual.
Ensure Statutory Compliance (e.g. Labor Laws).
Provides Material Safety Data Sheets(MSDS)
All chemicals are kept in approved and labeled containers.
Manage the complete housekeeping services including office support and pantry services.
Develop and maintain the ‘Service Level Agreement’ document with the ‘Cleaning Contractor’. Service levels will need to be reviewed every month.Any service gain or recovery on account of SLA violation will be passed on to Accenture.
Report on daily snag list and work progress to Accenture facility lead once every week. Timely resolution of snags. Cleaning issues will be considered as an important performance measure.
Surprise audit of any area to be carried out and report to be shared with WPL.
What you can expect from us
You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.
Keep your ambitions in sight and imagine where JLL can take you..
What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.
We can’t wait to see where your ambitions take you at JLL. Apply today!