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Job Overview

Category

MBA

Job Role

Banking Operations - Other

Gender preferred

No Preferences

Career Level

Qualified Professional - Experienced

Work preferred

Work from Office

Experience

Min Experience

1 Years

Max Experience

2 Years

Qualification

Graduation

Any Graduation

Post Graduation

MBA/PGDM

Description

Responsibilities:-

  • The role would offer an opportunity to work on payment related initiatives with leading banks, financial and national institutions.
  • Be a champ and work closely with external stakeholders include partner banks and networks. 
  • Responsible for handling day to day business operations with external and internal stakeholders
  • Identifying areas of operations that require technological intervention and coordinating with stakeholders for implementation of technical solutions
  • Responsible for management of business reporting and any ad hoc reporting required from time to time. Proficient knowledge of Excel is a must.
  • Help develop and nurture relationships with payment players
  • Strongly focused on execution.
  • Customer-first attitude; always on toes to lessen pain points of customers
  • Monitoring transaction success rates and regularly analysing data to bring about enhancements in products as well as improvement in processes and success rates
  • Coordinating with CS teams and handling escalations on a day to day basis to provide prompt resolution to the customers
  • Maintaining Bank and Network relations in resolving Ad-hoc issues and improving existing operational processes  
  • Addressing internal queries, data requirements and escalations regarding Payment transactions.
  • Work closely with the finance team to drive reconciliations and execute required corrections.
  • Collaborate with internal and external business + technical teams to spearhead integrations and go-live.

Qualification:- MBA preferred with minimum work experience of 1-2 years in the operations/payment industry. Knowledge of SQL.

Skills

MBAPaymentsOperationsSQLAd hoc reportingReconciliation

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