Key Deliverables

• Strategic Roll outs of Own retail stores


• Store Operations & Audit / Compliance


• Ensure required operational support (e.g. inventory control, service processes, merchandising etc)


• Ensure compliance with all defined operations procedures


• Understand and analyze Store / Zone level Analytics Reports (KPIs) to identify issues, areas of improvement, deviations etc.


• Monitor competitor activities & share recommendations for response


• Is responsible to drive and achieve store/ franchisee profitability through delivery of agreed revenue & cost plan


• Responsible for Broadband business


• Ensure Extraction targets of Home-pass are meant as per targets


• People Development / Team Management


• Seam less Customer Experience across all stores
  
  

Skills Required

• High energy

• Strong process orientation

• Project management skills

• Appreciation of need for Customer Experience delivery

• Building & nurturing partnerships

Educational Qualifications

MBA or equivalent Business Management Diploma

Work Experience

• 4 - 6years. At least 2 years in a retail Business Operations role

• Preferred sectors : Handset retail, Modern retail