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Job Overview



Job Role

Investment Banking

Gender preferred

No Preferences

Functional Area

Work preferred

Work from Office



Any Graduation

Post Graduation

Any Post Graduation


Our wholesale businesses include J.P. Morgan's Asset Management, Commercial Banking and the Corporate & Investment Bank which provide products and services to corporations, governments, municipalities, non-profits, institutions, financial intermediaries and high-net worth individuals and families. Our corporate functions support the entire organization and include the following functions: Accounting, Audit, Finance, Human Resources, Operations, and Technology.

  • Manage the production workflow and ensure there are no backlogs and SLA breaches by the team

  • Review EOD checks to ensure all requests received are assigned and processed

  • Recommend changes to the procedure to the Manager and LOB head on a timely basis

  • All process changes/ updates to be cascaded to team and updated in procedures

  • Responsible for maintaining requisite head count as well as hiring and training new hires

  • Ensure proper resiliency plan in place to during any contingencies

  • Identify root cause for problem pertaining to productivity & Quality

  • Communicate effectively within the team, market and business partners


  • Bachelor / Master's Degree with 8 - 10 years of work experience

  • Documentation Experience in banking industry preferable.

  • Excellent verbal and written communication skills.

  • Ability to act on his / her own to solve problems and make decisions.

  • Active participation in process improvements by working with key members to create or suggest process improvements.

  • Ability to interact effectively with various levels of bank personnel.

  • Strong interpersonal and customer focus.

  • Ability to work with limited supervision, receiving minimum instructions on new assignments.

  • Ability to work in a team environment and flexible to work in night shift.

  • Strong knowledge of MS-office applications

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.



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