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Job Overview

Category

CA, CFA, CMA, MBA, MCOM/BCOM, CS

Job Role

Investment Banking

Gender preferred

No Preferences

Functional Area

Work preferred

Work from Office

Qualification

Graduation

Any Graduation

Post Graduation

Any Post Graduation

Description


JOB DESCRIPTION - GRE OPERATIONS MANAGER, INDIA


Position Title: VP - India GRE Operations Manager, GRE / Based at Mumbai.


Reporting line: ED, GRE South Asia Location manager


Position Objectives:


  • Provide program support in property management operations with analytics, tracking , controls around GRE service levels, quality of service delivery, local regulatory requirements

  • Provide program support to South Asia Location manager in effective implementation of approved Real Estate strategies & operationalize long term campus projects.

  • Partner with regional and functional leaderships to deliver best in class real estate Operations to achieve Firm's goals, service its customers by providing leading workplace environment & holistic experience to the staff.


Roles and Responsibilities:



  • Property Management Operations and related control

    • Manage effectively and efficiently day to day operations, execute programs in coordination with the regional management and functional leads in property and critical facilities management to provide best in class services :

      • Day to Day property management

      • Preventive maintenance program (including monitoring of LL's equipment)

      • Operational sustainability

      • Workplace delivery management to provide best in class workplace experience to the employees

      • Vendor Management, operations control & Asset management

      • Seat management, currently for front office business entities



    • Effective management of key property and critical engineering policies and KPIs

    • Ensure regulatory and statutory compliance

    • Manage effective and timely property management reporting and analytics to generate operational and cost improvements

    • Management, governance of FM projects,

    • Thoughtful, strategic transition to GRE and subsequent operations of Kitchen equipment and Fire Life safety services aligned to Regional program.

    • Execution of property management best practices in coordination with property management/critical facilities regional leads

    • Ensure proper operational controls are in place consistent with global control and risk platforms and policies

    • Coordination with the local leads of GTI, GS, Transportation, DBS, Amenity services partners to deliver holistic service to users, including mobilization for new, long term premises.

    • Monitor, govern, technology based employee feedback system








  • Client Management

    • Develop and maintain strong client relationships translating to a trusted advisor role that supports LOBs & CAO management.

    • Represent GRE & drive firmwide initiatives around operational sustainability, Diversity and Inclusion, Digitization of dashboards, etc..








  • Real Estate transaction & Portfolio Management

    • Coordinate closely with Landlord on day to day operational and leasing issues

    • Ensure proper recording of all LL and lease related documentations in coordination with regional lease administration team

    • Provide ground support to the regional transaction team in managing the RFP process, legal work, vendor management, etc





  • Design and Construction

    • Partner with the regional D&C in managing the execution of all construction works partnering with vendors

    • Provide ground support to the regional D&C team in managing the RFP process, legal work, vendor management, etc



  • Financials

    • Develop the cluster budget in close coordination with the finance team, the functional leads and regional management

    • Manage actual expenses to be within budget




Qualifications:



  • A senior level managerial and leadership role in the corporate real estate industry

  • At least 10-15 years senior management experience

  • Experience working with multinational companies

  • University degree preferably with specialization on facilities management, engineering, etc

  • Well rounded real estate background

  • Effective leadership, communication, programming and collaborative skills

  • Experience in managing people and teams

  • Good understanding of expense management, real estate financial modeling


JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.


We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.



Skills

OperationsRFP

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