1. Account Management

·        Be the agencys face & handle client interaction for projects related to Social Media, SEO, ORM, Performance Marketing etc.

·        Understand clients requirements & suggest solutions.

·        Thorough study of market & competitors & devise strategies for the brand.

·        Scope, estimate & develop plans using digital media platforms to deliver demonstrable results & ROI.

·        Ensure effective delivery of client programs, to target, time & budget.

·        Devise content strategies that can create virality.

·        Contribute to the analytical and creative thought process in new business development pitches and ongoing projects

2. Team Management:

·     Oversee a team of Account Management staff, across multiple projects

·     Mentoring junior staff and evaluating candidates for promotions, added responsibilities and increments

·     Assigning KRAs & making sure team member understand the job description well.

·     Identifying training & development needs of the team & ensuring same is met in co-ordination with HR

·     Providing orientation to new joinees & on the job training.

  3. Co-ordination:

·     Lead the projects & provide all the creative & technical support required.

·     Closely work with Design & Copy team to deliver the project as per client’s requirement.

4. Project Management

·        Keeping a track of ongoing projects.

·        Maintaining a draft of project requirements and share the same with content & design team for their understanding.

  5. Learning & development:

·     Understanding of brand (for allocated clients)

·     Ownership of Self Development

·     Knowledge Sharing among team members

·     Attending Training & Development programs