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Job Description
Job description / Role
About the company
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare, employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the worlds most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enable the organisation to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
Overview of the role
The Head of Credit is responsible for leading the companys end-to-end credit risk management, underwriting, and portfolio monitoring functions. The role ensures that all credit activities are conducted within the approved risk appetite, aligned with CBUAE regulations, internal governance policies, and the Groups risk management standards. The Head of Credit will oversee credit strategy and execution across various lending products while supporting the Hertz operating lease business through tailored credit structures and asset-risk assessment. Critical to this role is balancing risk and growth objectives, ensuring high-quality portfolio performance, regulatory compliance, and prudent decision-making that enables sustainable business expansion.
What you will do
- Develop and maintain the company’s Credit Risk Management Framework and Credit Policy in line with CBUAE Finance Companies Regulations, Corporate Governance Standards, and IFRS 9/ECL requirements.
- Define risk appetite, product-specific credit criteria, and approval authority limits; obtain Board and CBUAE approvals as required.
- Chair or participate in Credit Committee meetings and ensure sound underwriting decisions.
- Oversee consumer and corporate credit underwriting to ensure consistent application of risk standards across all products including personal loans, credit cards, auto finance, and SME lending.
- Monitor portfolio performance, delinquency trends, and concentration risks; recommend proactive risk mitigation actions.
- Ensure full compliance with CBUAE Finance Companies Regulations, Consumer Protection Standards, AML/CFT requirements, and related circulars or notices.
- Prepare and present periodic credit risk reports to the CEO, Board Risk Committee, and regulators.
- Liaise with CBUAE examiners during inspections and respond to regulatory queries.
- Establish end-to-end credit approval processes, including KYC/AML checks, documentation standards, and limit management.
- Ensure adequate segregation of duties between credit origination, underwriting, and collections/recovery.
- Build, lead, and mentor a high-performing Credit Department covering underwriting, credit risk analytics, and portfolio management.
- Drive continuous training on CBUAE regulations, risk assessment, and market best practices.
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Required skills to be successful
- Candidates must come from the banking or financial services sector within the UAE market, with a strong understanding of local regulations and practices.
- Proven experience engaging directly with the UAE Central Bank and developing compliant credit policies aligned with regulatory standards.
- Demonstrated ability to design, implement, and scale credit systems across multiple lending and leasing products.
- Hands-on expertise in credit initiation and underwriting, ensuring sound credit assessment and portfolio quality.
- Track record of building and leading credit teams in a high-growth or transformation environment.
- Strong integrity, independence, and objectivity in decision-making, particularly under commercial or business pressure.
- Experience driving credit digitalization and automation initiatives within a regulated financial institution.
What qualifies you for the role
- Bachelor’s degree in Finance, Banking, Economics, or a related field required; Master’s preferred.
- Minimum 10-15 years of progressive credit risk/underwriting experience in the UAE banking or finance sector, with at least 5 years in a senior leadership role.
- Proven track record in consumer and corporate credit risk management, portfolio analytics, and collections strategy.
- Strong knowledge of CBUAE regulations, Basel/Risk Management standards, IFRS 9, and UAE market practices.
- Experience in digital lending, credit scoring models, and automated decision systems is desirable.
Candidate experience
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Before you click “apply”: please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our values of respect, integrity, collaboration, and excellence.
As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
Skills
Credit RiskCredit Risk ManagementCredit AssessmentCredit Risk AnalyticsCredit ScoringUnderwritingIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
Al-Futtaim Group, a diversified conglomerate operating across the Middle East, is renowned for its dynamic involvement in various sectors, including automotive, retail, real estate, and finance. Al-Futtaim Group careers offer a world of opportunities for professionals seeking to develop their skills in an innovative and supportive environment. The Group prides itself on a culture of excellence, integrity, and customer focus, striving to make a positive impact in the communities it serves. Working with Al-Futtaim Group means joining a team dedicated to delivering exceptional service and value, fostering a sense of belonging and growth. The company’s commitment to professional development, sustainability, and innovation offers a unique pathway for individuals aiming to advance their careers while contributing to meaningful projects.
Important dates & deadlines?
Application Deadline
30 Mar 26, 03:19 PM IST
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