IT Systems Specialist - Aldar Retail Management

Join Aldar Retail Management Where Talent Meets Opportunity!

At Aldar Retail Management, we're shaping the future of retail across the UAE. From managing vibrant F&B destinations to delivering world-class shopping experiences, we're redefining how communities connect, shop, and thrive.

Our people are at the heart of everything we do - driven by collaboration, excellence, and innovation. If you're ready to bring your expertise to a dynamic organization, a forward-thinking team and make an impact in one of the region's leading retail environments, this is your opportunity to be part of something extraordinary.

Job Purpose:

The Systems Specialist oversees the management, monitoring, and improvement of SAAS and privately hosted cloud systems and services, collaborating closely with the vendors and business leads. Ensuring the systems uptime, data accuracy, and security is crucial, along with monitoring financial consumption and maintaining compliance through audits and reporting.

• Effectively oversee and maintain systems, software configurations, identify and address technical problems to reduce downtime and assure smooth operations.
• Ensure that comprehensive monitoring of all business systems and services is performed with a proper SOP in place.
• Contribute to the identification of opportunities for continuous improvement of systems, processes, and reports, considering best practices, cost reduction and productivity improvement.
• Oversee the service and support offered by vendors, fostering relationships to ensure that they deliver efficient and effective service to ARM, while ensuring compliance with SLAs and managing contracts in an efficient manner.
• Maintain accurate technical documentation, reports and ensure systems comply with organizational standards.
• Ensure that all available data from the systems and other tools is utilized to ascertain the areas in which capacity adjustments are necessary to proactively support business requirements.
• Support project teams in delivery of wider IT services and systems, ensuring adherence to IT best practice and standards.
• Provide technical support to staff and conduct training sessions to improve user awareness and effective use of IT systems.

Qualifications:

• Looking to get Placed? Try our Placement Guarantee Plan

  Get Hired
  Bachelor's degree in computer science or equivalent.
• Software development and management, project management and other related certifications.

Experience:

• Min of 6 years of experience in overseeing systems and applications.

Skills:

• Operations, Project Management
• Time management, Problem solving and analytical skills
• Excellent communication skills
• Ability to work under pressure and adjust quickly to changing priorities.