Manager – Marketing Account Management

Amura Marketing Technologies

Accounting & Finance

137+ Applicants

Posted: 1 week ago

0-1 years

Pune, Maharashtra

work from office

Posted: 1 week ago

Applicants: 137+

Job Description

Similar Jobs

Please verify your account first! Send OTP

Job Description

Job Title: Manager – Marketing Account Management
Role Overview
The Manager is responsible for end-to-end ownership of a business unit (cluster) comprising multiple client accounts across industries. This role sits at the intersection of strategy, execution, client leadership, and team performance, ensuring that every account within the cluster delivers measurable business outcomes.
The Manager Is Accountable For

Revenue delivery
Client retention and growth
Quality of execution across all marketing functions
Team performance and capability building

This is not a coordination role — it is a P&L-driven leadership role with full ownership of outcomes.
Key Responsibilities

Business & Revenue Ownership
Own cluster-level revenue targets, pipeline, and profitability
Drive growth from existing accounts (upsell, cross-sell, retention)
Ensure alignment between marketing output and business KPIs (SQLs, revenue, ROAS)
Identify new opportunities within accounts and contribute to pitching and closures
Client Leadership & Stakeholder Management
Act as the primary escalation point and strategic partner for key clients
Build strong relationships with CXOs and senior stakeholders
Ensure proactive communication, expectation setting, and governance
Lead critical reviews, performance discussions, and business planning
Strategy & Execution Excellence
Ensure all campaigns and initiatives are aligned to clear business outcomes
Drive data-led decision making across performance, CRM, creative, and content
Identify gaps in:

Strategy
Execution
Conversion funnel

Implement structured frameworks for:

Campaign planning
Performance tracking
Reporting

Cross-Functional Team Leadership
Lead teams across:

Account Management
Performance Marketing
CRM
Content & Design

Allocate resources effectively based on priority and impact
Ensure clarity in:

Roles
Ownership
Deliverables

Performance Management & OKR Ownership
Define and track monthly OKRs across teams and accounts
Monitor:

TAT adherence

Output quality
Campaign performance

Identify underperformance early and take corrective action
Drive a culture of:

Accountability
Ownership
Outcome focus

Operational Excellence & Process Governance
Ensure adherence to:

Defined TATs
SOPs
Quality standards

Identify and fix:

System gaps
Workflow inefficiencies

Ensure all work is structured, documented, and scalable
AI & Martech Adoption
Drive adoption of:

AI agents (research, planning, reporting)
CRM systems (Kylas / HubSpot)

Ensure teams are leveraging automation to:

Improve efficiency
Reduce manual dependency
Enhance output quality

Innovation & Strategic Thinking
Bring new ideas to improve:

Campaign effectiveness
Conversion rates
Client outcomes

Ensure cluster is ahead in:

Platform changes
Marketing trends
Competitive landscape

Risk Identification & Resolution
Identify risks related to:

Client dissatisfaction
Performance drop
Team inefficiency

Take proactive steps to:

Resolve issues
Escalate where required
Prevent recurrence

Reporting & Business Visibility
Provide clear, structured updates on:

Cluster performance
Revenue vs target
Key risks and actions

Looking to get Placed? Try our Placement Guarantee Plan

Ensure reporting is:

Insight-driven
Not data-heavy

Key Skills & Competencies
Business & Commercial Understanding

Strong understanding of sales funnels, revenue metrics, and ROI
Ability to connect marketing output with business impact

Client & Stakeholder Management

Experience working with senior stakeholders / CXOs
Strong communication and expectation management skills

Strategic Thinking

Ability to identify patterns, gaps, and opportunities
Strong problem-solving approach

Execution Depth

Hands-on understanding of:

Paid media
CRM / lifecycle marketing
Content & creative

Ability to challenge and improve team outputs

Leadership & Team Management

Experience managing cross-functional teams
Ability to drive performance and accountability

Data & Decision Making

Comfortable with:

Performance metrics
Funnel analysis
Campaign optimisation

Operational Discipline

Strong focus on:

Timelines
Processes
Quality control

Success Metrics (How This Role Is Measured)

Revenue achievement vs target
Client retention & growth rate
Campaign performance (ROAS, SQLs, conversions)
Team efficiency (TAT, output quality)
Client satisfaction and feedback
Innovation and improvement initiatives

Share with someone awesome
View all job openings

Skills

AccountsSalesClient RetentionAccount ManagementPerformance TrackingQuality Control

If an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.

Important dates & deadlines?

Application Deadline

27 Jul 26, 01:54 PM IST

Similar Jobs

View All

Jobaaj

Don't Miss out any Updates

Subscribe now for the latest job alerts
and never miss an update

Job Alert

Google hiring for Specific Roles Apply Now!

1 min ago

New Opportunity

Amazon is hiring freshers Apply Now!

5 min ago

Featured Jobs

Microsoft opening 50+ positions Apply Now!

10 min ago