Legal Technology Support Generalist Professional

Position Overview

Applied Materials has an exciting opportunity to join a dynamic Legal Operations team and have a hands-on role in the support and optimization of legal technology stack. We are seeking a detail-oriented Technology Support Generalist to join our legal operations team. A focus of this role is to support the legal departments broad use of SharePoint Online platform. The ideal candidate will have hands-on experience with SharePoint Framework (SPFx) in addition to a legal departments use and configuration of technology, strong technical aptitude, and the drive to deliver best-in-class support.

Key Responsibilities

• Maintain and support SharePoint Online-based applications and workflows to ensure optimal performance and user experience.
• In addition to SharePoint Online, contribute toward the success of the legal operations technology team.
• Learn to support additional legal technology solutions such as TyMetrix and Ironclad CLM platforms, document management and case management solutions.
• Deliver exceptional support for global users, ensuring timely resolution of issues and proactive communication.
• Maintain documentation and training materials to support user adoption and experience.
• At all times, adhere to established business processes and protocols.

Experience - 3 to 6 Years

Required Qualifications

• Proven experience administrating technology platforms in a global, corporate environment.
• Hands-on experience developing and modifying SharePoint Framework (SPFx)
• Strong attention to detail and ability to manage multiple priorities effectively.
• Excellent written and verbal communication skills for interaction within a global organization.
• Tech-savvy with proficiency in:
  • ServiceNow
  • Microsoft Office 365 (Outlook, Excel, Word, PowerPoint) or similar tools.
• Familiarity with basic legal concepts and contract terminology.
• Interface with technology support teams (internal and external) in a timely, productive manner.

Preferred Qualifications

• Experience in supporting Document Management and/or Case Management Solutions with varied requirements.
• Experience supporting Ironclad CLM or similar contract lifecycle management platforms.
• Experience supporting OneTrust or similar risk management and compliance tools.
• Background in the semiconductor industry.
• A can-do attitude and willingness to support projects and team members as needed.
• Experience supporting and adapting technology for a global legal organization.

• Strong problem-solving skills and ability to work independently.
• Commitment to providing best-in-class end-user support.