About us:

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voice and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

Problem we are solving:

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezos AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

Job Summary:

The Assistant Vice President (AVP) of Finance & Accounting is a leadership role within an organization responsible for overseeing and managing the Strategic financial Management.

Responsibilities:

Financial Control, Planning and Analysis: Managing financial control functions within the organization. Develop and execute financial plans, budgets, and forecasts. Conduct financial analysis and provide insights to support strategic decision-making.

Financial Reporting: Prepare accurate and timely financial statements, reports, and presentations for internal and external stakeholders. Ensure compliance with accounting principles and regulatory requirements.

Fund Management: Overseeing the financial aspects of investment funds, including strategic planning, asset allocation, risk management, portfolio analysis, and performance evaluation. Work closely with Leadership & other stakeholders to optimize the funds financial performance and ensure compliance with regulatory requirements.

Risk Management: Assess financial risks and implement strategies to mitigate them. Monitor internal controls and compliance with financial regulations. Develop and maintain effective internal audit processes.

Financial Strategy: Collaborate with executive management to develop financial strategies aligned with organizational goals. Provide guidance and recommendations on financial matters to support business growth and profitability.

Team Management: Lead and mentor a team of finance and accounting professionals. Set performance objectives, conduct performance evaluations, and provide training and development opportunities.

Stakeholder Relationship Management: Build and maintain relationships with internal and external stakeholders, including senior management, auditors, banks, and regulatory bodies. Provide financial expertise and support during negotiations and business transactions.

Qualifications:

Education: A bachelors/masters degree in finance, or a related field.

Experience: 9-12 Years of progressively responsible experience in finance roles, including managerial experience. Experience in a leadership role within a similar-sized organization is beneficial.

Financial Acumen: Strong knowledge of financial planning, analysis, accounting principles, and reporting standards. Familiarity with financial software systems and proficiency in financial modeling and analysis.

Strategic Thinking: Ability to think strategically, analyze complex financial data, and make informed decisions. Strong business acumen to provide financial insights and support strategic initiatives.

Leadership Skills: Excellent leadership and people management abilities. Strong communication and interpersonal skills to collaborate with cross-functional teams and influence stakeholders.

Regulatory Compliance: Knowledge of financial regulations, reporting requirements, and compliance frameworks. Experience in implementing and maintaining effective internal controls.

Integrity and Ethical Standards: Demonstrated ethical conduct and ability to handle sensitive financial information with confidentiality and professionalism.

This is a general outline of the JD for an AVP of Finance & Accounting position. It is important to note that there may be additional requirements or responsibilities tailored to the unique needs.

Perks & Benefits:

Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship. Get the best-in-class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy.

Life at Rezo.AI:

- Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.

- A highly inclusive work culture that promotes a relaxed, creative, and productive environment.

- Practice autonomy, open communication, growth opportunities, while maintaining a perfect work-life balance.

- Go on company-sponsored offsites and blow off steam with your work buddies.

Why us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Get to know more about us, visit: www.rezo.ai