Senior Associate - People Partner

INSPIRE | EXHILARATE | DELIGHT
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
Every step at Chalhoub Group is taken to build a future where luxury dreams become reality bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse the Group's innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.
Sustainability is at the core of the Group's strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women's Empowerment Principles, and to have pledged to reach Net Zero by 2040.
What You'll Be Doing
Our Senior Associate - People Partner will support the management of employee relations cases and drive people data and analytics tasks and projects within their scope. Reporting to the Senior People Partner, this role supports the delivery of people insights, reporting, and analytics initiatives, while contributing to employee relations activities across the People & Culture, Group Management, and Group Transform verticals.

• Be present, approachable, and available to team members, responding to requests and providing day-to-day support.
• Act as a trusted listening ear, offering guidance and advice on conflict management, giving and receiving feedback (including upward feedback), and managing team dynamics.
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  Support and manage employee relations matters, ensuring appropriate investigation, documentation, and follow-up of grievances in line with policy and legislation.
• Analyse, share, and act on key outcomes from employee surveys (e.g. Voice of People, Great Place to Work), translating insights into practical actions and initiatives.
• Create and support the implementation of strategies to enable and promote internal mobility opportunities.
• Support the Senior People Partner during budget cycles by preparing, analysing, and interpreting people data, dashboards, and reports.
• Drive people data and analytics tasks and projects, ensuring accuracy, consistency, and timely delivery of insights.
• Support the Transform Project Management team with time allocation tracking and cost split analysis for Super Users, Testers, and Data Owners involved in the program, ensuring accurate reporting and alignment with Chalhoub Business's People Team.
• Partner with stakeholders across People & Culture, Group Management, and Group Transform to provide data-driven insights and support informed decision-making.
  

What You'll Need To Succeed

• Numerically and financially savvy, with the ability to work confidently with budgets, cost analysis, and data-driven insights.
• Strong analytical and problem-solving skills
• Comfortable working with HR systems, surveys, and reporting tools
  

What We Can Offer You
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.