Job Description
As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business they were made just for you.
Responsibilities
- Generate sales through assets, liability and other banking products as well as TPP
- Monitor on a regular basis the actual achievement of sales targets vis--vis plans for the branch; take necessary action to minimize deviations, if any
- Build and manage effective customer relationship with key customers tagged to him/her; enable superior customer service to them; Advise them on making robust investment and financial decisions
- Reduce customer dormancy and customer attrition
- Ensure branch target achievement through effective upselling and cross selling
- Develop the business prospects in the branch vicinity by scouting for avenues to expand overall branch book, both assets & liability portfolio qualitatively & quantitatively
- Drive Business growth through prospective high net worth individuals, along with Relationship managers to maintain positive relationships
- Address customer queries and grievances escalated by the branch personnel in a timely manner
- Ensure Lead sharing with respective Business like IBG for Assets etc
- Manage public relations and liaison with local government authorities / RBI/ other banks for day to day branch operations and reporting
- Support the internal and external audit team in carrying out the periodic branch audit; Formulate action plans to address the deviations found in audit
- Provide guidance to branch personnel on effective customer relationship management, sales, customer service and compliance to ensure achievement of individual targets
- Take overall responsibility for identification of training needs and completion of mandatory certifications for branch personnel
- Drive a performance driven culture in the team by timely monitoring, review of performance parameters and feedback to the team member
- 6-8 years in handling Branch of a reputed Bank
- Excellent interpersonal and communication skills
- Ability to build strong relationships with clients
- Responsible
- Ability to meet deadlines
- Knowledge about internal/external regulations
- Effective communication between self and superior
- Inter-personal skills & team player
- Display of RED Attitude (Reliable, Easy to deal with & Dependable)
Looking to get Placed? Try our Placement Guarantee Plan
- We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements
India-Andhra Pradesh-Cuddapah
Job
Relationship Management
Schedule
Regular
Job Type
Full-time
Job Posting
Jan 19, 2026, 10:30:00 AM
Skills
Banking ProductsBranch AuditSalesConsumer BankingBranch OperationsCross SellingExternal AuditPersonal LoansReportingBranch ManagerIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
DBS Bank, a leading financial services group in Asia, drives digital innovation to redefine banking experiences. With a commitment to making banking seamless and accessible, DBS Bank leverages cutting-edge technology to empower customers and businesses alike. DBS Bank Careers offer exciting opportunities for individuals seeking to shape the future of finance. Whether in banking operations, technology, or wealth management, joining DBS Bank means being part of a progressive organization that values innovation and collaboration. With a focus on nurturing talent and fostering a diverse workforce, DBS Bank provides a platform for professional growth and development. Explore DBS Bank Careers for a chance to make a meaningful impact in the financial industry.
Important dates & deadlines?
Application Deadline
28 Mar 26, 02:38 PM IST
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Analyst, Branch Manager, Consumer Banking Group
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