Marketing Intern - Digital Experience Optimization

About ETS
ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 75 years, weve been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including TOEFL, TOEIC, GRE and Praxis tests, serving millions of learners in more than 200 countries and territories. Through strategic acquisitions, weve expanded our global capabilities: PSI strengthens our workforce assessment solutions, while Edusoft, Kira Talent, Pipplet, Vericant, and Wheebox enhance our educational technology and assessment platforms across critical markets worldwide.
Through ETS Research Institute and ETS Solutions, were partnering with educational institutions, governments, and organizations globally to promote skill proficiency, empower upward mobility, and unlock opportunities for everyone, everywhere. With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, we deliver nearly 50 million tests annually. Join us in our journey of measuring progress to power human progress worldwide.
As part of ETSs Marketing Office team, the Website Experience Intern will support efforts to optimize the ETS.org website, ensuring a seamless, engaging, and accessible experience for all users. This role will expose the intern to core elements of digital strategy, UX design, eCommerce functionality, and web analytics. The intern will gain real-world experience across multiple aspects of website operations and customer journey optimization. This opportunity is ideal for a detail-oriented, design-savvy, and data-curious individual eager to contribute to high-impact digital experience work at scale.
Program Details

• Content and Page Optimization:
  

Support updates and revisions to high-priority web pages to improve usability, layout consistency, accessibility, and brand alignment.

• User Experience Support:
  

Assist with user testing, synthesize feedback, and collaborate with UX designers to refine website components based on behavioral insights and best practices.

• 
  Web Performance Analytics:
  

Monitor key metrics such as page views, bounce rates, conversions, and user flows using tools like Google Analytics; help summarize and present findings.

• eCommerce Journey Enhancements:
  

Help streamline online purchase flows for ETS products and services; identify friction points and propose design or content updates to improve the end-to-end experience.

• Project Coordination:
  

Support coordination across teams (content authors, designers, developers) to manage site updates and meet key milestones.
Outcomes For The Program

• Delivery of updated and optimized ETS.org web pages aligned to UX best practices and brand standards.
• Summary reports on web performance data, including actionable insights based on A/B testing or user behavior analysis.

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• Documented feedback and usability recommendations from participation in user testing sessions.
• Improved purchase journey flow for at least one ETS product or service area.
  

Required Educational Qualifications
UX/UI Design; Digital Media; Computer Science;
ETS is mission driven and action oriented

• We are passionate about hiring innovative thinkers who believe in the promise of education and lifelong learning.
• We are energized by cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders. In support of this ETS offers multiple Business Resource Groups (BRG) for you to learn and advance your career growth!
• As a not-for-profit organization we will encourage you to lean in to your passion for volunteering. At ETS you may qualify for up to an additional 8 hours of PTO for volunteer work on causes that are important to you!
  

ETS is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. We believe in creating a work environment where all individuals are treated with respect and dignity.