AVP - Delivery Head

• Customer facing experience and should work with all levels of a client organisation, with a proven track record sizing and scoping business requirements into clearly defined specifications.
• Strong organizational, capability building & team leadership management.

Required skills:

• 
  Ability to motivate teams to meet tight deadlines.
• Ability to collaborate on enterprise-wide initiatives
• Ability to collaborate and recommend solution for our customers.
• Proven track record of working under a heavy workload in a time critical environment
• Effective written and oral communication
• Requires advanced analytical and problem-solving skills.
• Experience planning support for a multi-discipline operation
• Strong experience in evolving staffing model and implementing effective performance management mechanisms

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• Experience managing budget, cost and pricing of support services
• Infrastructure experience with associated certifications (Certified solution architect, Azure Certified architect)
• ITIL Certification would be mandatory.
• Experience with MSP Audit requirement and fitment criterias will be helpful
• Understands & promotes security best practices
• Experience with monitoring and metrics of a global infrastructure? Experience on Wintel or Linux / Networks would be helpful