Fund Servicing Associate

At J.P. Morgan, we believe that diversity and inclusion drive innovation and excellence. Join a global leader in financial services and leverage your unique background, experiences, and skills to help us deliver best-in-class solutions for our clients. If you’re passionate, curious, and ready to make an impact, we’re looking for you to help us grow and position our businesses for the future.

Job Summary

As an Associate in the Depositary Services Financial Reporting Team, you will manage the production and review of annual and interim financial statements for a wide range of hedge and mutual fund clients. You will lead team operations, uphold control standards, and drive continuous improvement, ensuring the highest quality of service and compliance with regulatory requirements.

Job Responsibilities

• Partner with senior management on talent retention, development, and capacity planning for the team.
• Motivate, coach, and develop team members to maintain high performance and engagement.
• Oversee daily activities within the Depositary team, ensuring accurate and timely processing of all deliverables.
• Assign responsibilities, balance workloads, and foster an efficient, well-controlled work environment.
• Enforce adherence to internal procedures and control frameworks, applying the four-eyes principle.
• Review end-of-day packages and resolve escalated exceptions and blockers promptly.
  
• Oversee query management, ensuring all queries are handled professionally and resolved promptly.
• Own the creation and maintenance of process documentation (SOPs, SLAs, controls, and continuous improvement documents).
• Facilitate timely, accurate, and professional completion of regular and ad-hoc client, investor, and regulatory reporting requirements.

Required Qualifications, Capabilities, and Skills

• 10+ years in Financial Services, with 3+ years directly in Depositary Services, Fund Accounting, Financial Reporting, or Performance & Analytics.
• Proven experience managing day-to-day operations in a deadline- and volume-driven environment.
• Strong understanding of UK/EU fund regulations and frameworks (UCITS, AIFMD, FCA COLL), fund Prospectus/Trust Deed requirements, and depositary control principles 
• Working knowledge of fund life cycle, cash flow monitoring, asset safekeeping, reconciliations, NAV oversight.
• Demonstrated ability to identify, assess, and mitigate operational and regulatory risks.
• Familiarity with audit readiness and liaison, with a track record of closing findings and strengthening control environments.

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• Experience allocating work, balancing capacity, and building resiliency within teams.
• Proven track record in creating and maintaining SOPs, SLAs, controls documentation, and management information/KPIs.
• Hands-on project management experience and user acceptance testing (UAT) for change initiatives.

Preferred Qualifications, Capabilities, and Skills

• Experience with data/automation tools (e.g., Alteryx, Python, BI dashboards).
• Strong analytical, logical reasoning, and problem-solving skills.
• Effective cross-location collaboration (onshore/offshore) and flexibility to operate across time zones.
• Adaptable, self-starter who prioritizes effectively and learns quickly.
• High emotional intelligence; builds trust, fosters collaboration, and maintains a professional, client-centric approach.