Job Description
Responsibilities
Store Visit
- Must visit assigned stores in Lenskart uniform and manage the complete Technical and Functional part of Lenskart stores
- Act as a Mentor and Coach to Fresher Optometrists. Help them with Sales Pitch, Technical Dispensing Guidance, Troubleshooting, Customer Query Handling etc.
- Must also work as a store optometrist during busy hours, high sale days or to cover shifts of those who are on leave. Check eye test, QC drawers, Wooqer entries, CL expiry, merchandise, Instrument calibration, KMT products etc.
- To ensure the Store NPS is achieved by training, troubleshooting, tracking detractor and lead by example
- To welcome new talent from market, conduct interview and on board. Initiation Prepare and conduct meetings with respective AOMs to discuss reviews, performance or proposals
- For new staff - Undertake regular reviews, analyse SOPs such as eye test, quality check, dispensing, contact lens, troubleshoot, deliver to measure the impact of training on store performance. Identify and Train the Store staff to help them achieve their goals
- Periodically audit their eye test and dispensing performance
- Wear multiple hats of Team leader, Bench, Senior, Consultant Optometrist to support store team
- Maximise In-Store Revenue through Optometrists through continuous training, periodic reviews, increasing number of eye tests done at store and reducing returns
- Work as a member of Business Team to accomplish goals and objectives. Participate in regional, departmental, executive, operational meeting as appropriate
- Maintain documentation and Report daily to PS regional manager on store visit summary
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- Same as store shift and as per business needs. Must work on weekends and public holidays to support store business
- Minimum qualification: Diploma in Optometry with minimum 3 years of retail experience and a good track record
- Good Knowledge in Optometry, Refraction, Eye Wear Products, Dispensing and Measurements
- Must be ready to travel anywhere in India as per Business requirements
- Passionate about Sales, Retail, Customer service and Training
- Good understanding of market and product analysis
- Must have leadership qualities such as - lead by example, coaching, motivating, great communication and never give up attitude
- Energy, influence, 10 x think / entrepreneur mind-set etc
Skills
AuditSalesQcSopsIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
Lenskart is a pioneering eyewear brand that has redefined the way people shop for glasses online in India. Established in 2010, Lenskart offers a diverse range of eyewear products, from stylish frames to prescription lenses and sunglasses. With a mission to make eyewear accessible and affordable for all, Lenskart combines innovative technology with fashion-forward designs, providing customers with a seamless shopping experience. From virtual try-ons to home trials, Lenskart leverages cutting-edge tools to ensure customers find the perfect pair of glasses. With a commitment to quality, affordability, and customer satisfaction, Lenskart continues to be the preferred destination for eyewear enthusiasts across the country.
Important dates & deadlines?
Application Deadline
04 Apr 26, 01:50 PM IST
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Cluster Optometrist- East
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