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Job Description
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information based analytics and decision tools for professional and business customers. Our company has been a longtime leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multimodel approach that prioritizes using the best model from today's top model creators for each individual legal use case.
About The Role
The Account Manager plays a key role in driving growth and retention of Lexis Nexis Legal existing client base across the UAE and wider GCC, with a primary focus on the UAE market. This role is centred on building long-term, trusted relationships with senior stakeholders across law firms, corporate legal departments, and government institutions. Your focus will be on maximising customer value, driving adoption of LexisNexis solutions, and identifying expansion opportunities that align with the region's evolving legal landscape.
Key Responsibilities
- Manage and grow a portfolio of existing accounts across the UAE and wider GCC, with the majority of focus on UAE-based clients.
- Develop and execute account plans to drive renewals, retention, upsell, and cross-sell opportunities in line with regional objectives.
- Build and maintain strong, consultative relationships with key decision-makers and influencers within assigned accounts.
- Conduct regular client meetings, product demonstrations, and business reviews to reinforce value and support increased solution adoption.
- Partner closely with Customer Success, Marketing, and Product teams to ensure a seamless client experience and address evolving customer needs.
- Monitor account health, usage, and client feedback to proactively identify risks and growth opportunities.
- Analyse market trends and competitor activity to support account expansion and strengthen market positioning.
- Provide accurate pipeline updates, renewal forecasts, and account performance reports to management.
- Bachelor's degree or equivalent.
- Fluent in English, Arabic is a plus!
- Proven experience managing accounts within the UAE and wider GCC markets.
- Strong background in SaaS account management, renewals, and revenue expansion, ideally within legal, compliance, or professional services sectors.
- Demonstrated success managing complex, multi-stakeholder enterprise or mid-market accounts.
- Consistent track record of meeting or exceeding retention, renewal, and account growth targets.
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- Experience working with or for international or multinational organisations is highly desirable.
- Proficiency with modern CRM and sales tools (e.g. Salesforce, Gong, Sales Navigator, etc.).
- Highly self-motivated, organised, and comfortable owning and managing a portfolio of accounts independently.
We promote a healthy work/life balance across the organisation and offer our teams a hybrid work environment with flexible hours.
- Medical and Air Ticket
- Competitive Commission Scheme
- 25 days paid annual Leaves
- Hybrid Working Model
Skills
AccountsSalesAccount ManagementIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
LexisNexis Legal & Professional is a leading global provider of legal, regulatory and business information and analytics that help customers increase productivity, improve decision-making and outcomes, and advance the rule of law around the world. We help lawyers win cases, manage their work more efficiently, serve their clients better and grow their practices. We assist corporations in better understanding their markets and preventing bribery and corruption within their supply chains. We partner with leading global associations and customers to help collect evidence against war criminals and provide tools to combat human trafficking. We endeavour to advance the rule of law across the world.
LexisNexis Legal & Professional is a leading global provider of legal, regulatory and business information and analytics that help customers increase productivity, improve decision-making and outcomes, and advance the rule of law around the world. We help lawyers win cases, manage their work more efficiently, serve their clients better and grow their practices.
We assist corporations in better understanding their markets, monitoring their brands and competition, and in mitigating business risk. We collaborate with universities to educate students, and we support nation-building with governments and courts by making laws accessible and strengthening legal infrastructures. We partner with leading global associations and customers to collect evidence against war criminals and provide tools to combat human trafficking. LexisNexis Legal & Professional, which serves customers in more than 130 countries with 10,000 employees worldwide, is part of RELX Group, a global provider of information and analytics for professional and business customers across industries.
Important dates & deadlines?
Application Deadline
28 Mar 26, 01:33 PM IST
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