Senior Account Manager

LPS Brands is a premier creative, social media and digital agency based in the UAE, renowned for its innovative and impactful new age communications work. Our dedicated in-house creative, production, and technology teams work synergistically to deliver strategic, engaging campaigns across diverse digital platforms. Committed to pushing creative boundaries, we leverage cutting-edge media to build robust brand equity and connect meaningfully with digital communities. Welcoming international talent, we pride ourselves on our diverse team and have been honoured as the Social Media Agency of the Year by Campaign Middle East for two consecutive years.

Position Overview

LPS Brands is seeking a Senior Account Manager (Arabic First) to lead and grow a portfolio of strategic government and semi-government clients across the UAE and KSA.

This role is ideal for a client-servicing leader with strong Arabic and English communication skills, deep experience in digital and social-first engagements, and a growth-driven mindset. The candidate will act as a trusted client partner, pitch leader, and internal team mentor, while driving business growth and delivering excellence across integrated digital mandates.

Required Skills & Experience:

• 5+ years managerial experience in agencies within the UAE/ Middle East region, for Digital and social media assignments is mandatory
• Rich experience and a successful track record with digital or social media first engagements
• Proven record of team leadership and Account pitch wins
• Highly organized and adept at managing multiple client accounts/ timelines on a daily basis
• Entrepreneurial and is constantly looking for business growth and development opportunities
• Has a passion to create engaging and entertaining brand campaigns/ Looking to outdo herself/ himself on a daily basis

• Should be comfortable working in an aggressive, fast-paced and young startup culture & flexible to work outside office hours on social media requirements; is willing to take up all-round business tasks as part of the team; team player; Agency experience is preferable
• Fluent and particular of the use of English and Arabic grammar
• Has worked on monthly/ weekly social media or content plans along with brand team and content creators; First-hand knowledge of all the current digital media landscape and social platforms, social content formats like memes, GIFs, trends, vines, stories, live content, scheduling and analytics applications
• Agile and flexible to turn around real-time social content/ ideas to social in a short period of time; highly sensitive to timelines and content commitments; Comfortable writing large amounts of engaging content on a daily basis
• Constant learner, listener and reader; is always looking to upgrade social media, content writing and other support skills
• Is a Jack of all trades; open to learning new software/ platforms to supplement his/her creative skills

Key Responsibilities:

• Account Management Ownership: Build, manage, retain, and grow key client relationships across UAE and KSA markets
• Client Servicing Excellence: Act as the primary point of contact for senior clients, ensuring satisfaction and long-term partnerships
• Business Growth & Pitches: Lead pitch management, proposal development, and client presentations; identify growth opportunities within accounts
• Team Leadership: Supervise and mentor account managers, executives, community managers, content teams, and interns to ensure 360 service delivery
• Creative Oversight: Provide creative judgment, develop brand voice, tone, and style guides, and secure client buy-in

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• Operations Management: Ensure timely scheduling, posting, moderation, and community management across platforms
• Performance & Delivery: Own monthly and quarterly KPIs, reporting, and performance reviews; ensure all deliverables are met
• Cross-functional Collaboration: Work closely with creative, production, and performance teams to deliver integrated solutions
• Agency Representation: Act as an ambassador of the agency's values and culture, internally and externally

Why You'll Love It Here

• Work at one of the most dynamic and diverse agencies in the region
• Join a multi-award-winning team shaping the future of social storytelling
• Grow fast with a culture that celebrates creativity, innovation, and ownership
• Collaborate with some of the best creative minds in the UAE
• Competitive salary, cool benefits, and an environment that feels like home
• Be part of a team that's serious about results but never too serious to have fun