Sales Associates

DUTIES & RESPONSIBILITIES

• Ensure high levels of customer satisfaction through excellent sales service.
• Assess customers needs and provide assistance and information on product features.
• Welcome customers to the store and answer their queries.
• Follow and achieve the department's sales goals on a monthly, quarterly, and yearly basis.
• Go the extra mile to drive sales.
• Maintain in-stock and presentable condition in assigned areas.
• Actively seek out customers in the store.
• Remain knowledgeable on products offered and discuss available options.
• Process POS (point of sale) purchases.
• 
  Cross-sell products.
• Handle returns of merchandise.
• Team up with co-workers to ensure proper customer service.
• Build productive trust relationships with customers.
• Comply with inventory control procedures.
• Suggest ways to improve sales (e.g., planning marketing activities, changing the store's design)

QUALIFICATION, SKILLS & EXPERIENCE:

• Minimum 2-3 years of proven work experience as a retail sales associate,sales representative,or similar role for fitness equipment. Work experience as a personal trainer is an advantage.
• Basic understanding of sales principles and customer service practices.
• Proficiency in English & Arabic is optional.
• Basic math skills.

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• Working knowledge of customer and market dynamics and requirements.
• Track record of over-achieving sales quota.
• Hands-on experience with POS transactions.
• Good computer skills (MS Office); SAP experience is an advantage.
• Familiarity with inventory procedures.
• Solid communication and interpersonal skills.
• A friendly and energetic personality with a customer service focus.
• Ability to perform under pressure and address complaints in a timely manner.
• Availability to work flexible shifts.
• High school degree; university degree preferable in marketing.
• A UAE driving license is optional.