Job Description
- Performs order releases, new account set ups, credit investigations, and collection contacts. Provides credit information to customers within specified deadlines.
- Provides company credit services via telephone, internet, email, mail, and fax. Meets specified credit department objectives.
- Process credit applications requests from customers, perform credit search, offer customers with credit term and limit according to policy and procedure.
- Communicates with customers and other departments within Mouser to resolve account issues, pending orders, invoice discrepancies and customer accounts reconciliations.
- Processes Service Orders
- Submit EDI and portal invoices to customers designated paths.
- Determines customer needs and plans. Makes suggestions and pursues customer accounts possibilities beyond customer-initiated requests.
- Processes customer orders through credit processes to meet customer requirements, verifies customer orders are processed through credit correctly.
- Works effectively with customers to collect outstanding accounts and communicates with appropriate personnel regarding potential and existing problem accounts.
- Possesses & familiar with working knowledge of company policies, procedures, and systems.
- Understands and correctly works with multiple currencies.
- Ability to spend most of the time on the phone collecting past due invoices.
- Ability to clear the credit on accounts.
- Recommends accounts for Final Demand Letter and Referrals.
- Assist demonstration of daily work to new member during training
- Responds effectively to very demanding inquiries and complaints.
- Demonstrates effective time management skills.
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- Well organized and able to prioritize and manage multiple tasks.
- Supports and participates in company total quality process.
- Professional verbal and written communication skills in English and Native language.
- Bachelors degree in accounts / Finance.
About Us
Mouser Electronics, founded in 1964, is a globally authorized distributor of semiconductors and electronic components for over 1,200 industry-leading manufacturer brands. We specialize in the rapid introduction of the newest products and technologies targeting the design engineer and buyer communities.
Mouser has 28 offices located around the globe. We conduct business in 23 different languages and 34 currencies. Our global distribution centre is equipped with state-of-the-art wireless warehouse management systems that enable us to process orders 24/7, and deliver nearly perfect pick-and-ship operations.
Skills
AccountsDiscretionReconciliationsFinanceIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
Mouser Electronics is a globally renowned distributor specializing in the rapid introduction of new products and technologies to electronic design engineers and buyers. Offering a vast selection of semiconductors, electronic components, and embedded solutions from leading manufacturers, Mouser Electronics serves as a one-stop shop for innovation-driven needs. Mouser Electronics careers provide professionals with an opportunity to be at the forefront of the electronics industry, contributing to a culture that values innovation, excellence, and customer service. Working at Mouser Electronics means joining a team dedicated to empowering design engineers and buyers by delivering cutting-edge products and services that shape the future of technology, making Mouser Electronics careers highly sought after by those passionate about electronics and innovation.
Important dates & deadlines?
Application Deadline
05 Apr 26, 01:53 PM IST
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Customer Accounts Representative
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