EXECUTIVE-LMS SUPPORT

Job Summary
Introduction
At NIIT, were transforming the way the world learns, for the better. Thats why the worlds best run learning functions across 30 countries trust us with their learning and talent. Since 1981, we have helped leading companies transform their learning ecosystems while increasing the business value of learning. Our comprehensive, high impact managed learning solutions weave together the best of learning theory, technology, operations, and services to enable a thriving workforce.
Link for our website: About NIIT MTS
NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
Job Overview
We are seeking a skilled and detail-oriented Executive LMS Admin to manage and support the effective implementation of learning and development initiatives through Cornerstone OnDemand (CSOD) and Degreed platforms. The ideal candidate will have hands-on experience administering LMS systems, deploying and maintaining learning content, generating reports, and supporting end-users and stakeholders across the organization.
Roles & Responsibilities

• Administer and manage the CSOD and Degreed platforms, including course creation, deployment, catalog governance, and user management.
• Oversee Change Release Management for both CSOD and Degreed to ensure successful updates and feature implementations.
• Troubleshoot and resolve system issues including access errors, enrollment issues, and reporting discrepancies.
• Collaborate with vendors and SMEs to analyze learning design and ensure effective deployment within the LMS.
• Provide Tier 2 support for LMS-related queries and escalate to Tier 3 as necessary.
• Guide internal stakeholders on the best practices for digital learning solutions and eLearning deployment.
• Participate in and manage learning-related projects, ensuring timely execution and alignment with business needs.
• Maintain learning records and generate compliance and usage reports for key stakeholders.
• Work with Microsoft SharePoint (preferred) for project tracking and documentation.
  

Educational Qualification

• Bachelors degree mandatory
• Strong knowledge of MS Office
• English communication capability
  

Experience

• 2 to 5 years of experience in LMS administration, preferably with Cornerstone OnDemand and Degreed.
• Hands-on experience with creating courses, managing enrolments, reporting, user access, and troubleshooting on LMS platforms.