149+ Applicants
Posted: 3 weeks ago
4-6 years
Chennai, Tamil Nadu
work from office
Posted: 3 weeks ago
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Applicants: 149+
Job Description
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Job Description
- Second level overseas Market support (line tickets) and Warranty Support Platform Mailbox response within targeted time.
- Dealer Query & claim analysis, validation, and Processing (Warranty, RSA, LRSA, EV Battery claims) .
- Query & claim validation: approved / returned / rejected within shortest time.
- Claims on Paint & Corrosion queries assessed within targeted time.
- High-cost warranty claim items to be analysed and escalated monthly with proposed countermeasure (e.g. pre-authorisation rule, bulletin etc)
- Regular reports to be issued before agreed deadline
- Warranty claims allocation to responsible manufacturer/supplier
- New Model Operation Codes Validation & Setup in system.
- Reporting to local and regional level.
- Educational Qualification and experience:
- Diploma / BE - Mechanical, Automobile, or equivalent with 4-5 years of experience
- Min 3+ years of experience in Warranty Operations with good understanding on dealer warranty process.
- Sound experience on data analytics, solution generation and prepare management presentation.
- Must have advanced level skill on Microsoft office - Excel (including Pivot Tables and Macros)
- Competencies
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- Customer-oriented
- Strong analysis skills
- Detail and action-oriented
- Self- management
- Good logical thinking.
- Good Communication skill with overseas dealers.
- Able to work under pressure and a sense of urgency
Skills
Data AnalyticsAnalyticsIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
Important dates & deadlines?
Application Deadline
13 Jul 26, 05:42 PM IST
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