Middle Office - Senior Associate

Who we are looking for

In this role, you will work with State Street teams from around the globe to support premier investment management clients. You will have immediate responsibility to oversee all day-to-day transactional responsibilities in a fast-paced,flexibleand exciting environment.

Why this role is important to us

This is a varied position with a senior level of responsibility within the Transaction Management team, within Middle Office Services.This Transaction Management Officer acts as a Primary contact point for all internal/external clients. The teamis responsible fortrade confirmation, trade process, trade settlement, and reporting of trade instructions from clients. The team is also responsible for processing directed lending instructions, wire transfers, and trade exceptions. The candidate isrequireto ensureservice delivery to both internal and external clients, ensuretimelyresponse toclient initiatedqueries, and escalation of anyunresolvematters to manager for best resolution solution.

What you willbe responsible for

AsSeniorAssociate, you will

• Provide a high standardof supportto both internalorexternal clients

• Embrace State Street’s “corporate values” and support a work environment reflective of those values

• Effectively communicate with clients, custodians, brokers, managers, and peers within State Street 

• Bea strong teamplayer anddemonstratededication to group and company goals

• Demonstrate professional maturity and effective time management

• Demonstrate the ability to

  
  analyzea problem,obtainand evaluate information, and reach sound conclusions

• Ensure all internal/external clients’ inquiries are logged and resolved ina timelyand satisfactory manner

• Ensure all daily and monthly services are deliveredin accordance withrelevant client SLA’s

• Ensure all transactions are processedon a daily basis

• Participate in semi-annual broker review meetings

• Facilitate new market initiatives setup

• Contribute to team initiatives around audit, risk management

• Complete special tasks and projects assigned by the supervisor or manager.

What we value 

These skills will help you succeed in this role

• Excellent attention to detail

• Must be responsible and take ownership to the job which isallocated

• Must be organized and able to multi-task often working to tight deadlines.

• Must havedemonstratedan ability to handlenumerousactivities and to prioritize work effectively.

• Must be pro-active and be a problem solver

• Must be highly professional interacting with several departments within the company

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Get Hired

• Must be flexible often dealing with ad-hoc queries from clients.

• Mustdemonstratean understanding of the risks involved in the processes and reflect this in their approach to work prioritization

• A team player

Education & Preferred Qualifications

• BS/BA degree preferred.

• Minimum ofAssociatesdegree and 2-4 years of prior business experience.

• Understanding of the Investment Management industry, with a minimum 2yearsindustry experience

• Understanding of Investment Manager Operations, particularly around processes and key deliverables

• Proven ability to communicate in a clear,conciseand professional manner

• Strong time management skills with the ability toprioritiseunder pressure

• Good understanding of State Street operations - technical, systems,policiesand procedures - is an advantage

• PCskills with an excellent understanding of Microsoft Word, Outlook, and Excel.