Transfer Agency - Team Lead

Who we are looking for:

Looking for candidate who will be responsible for create or amend shareholder database in TA system. Candidate should have good verbal & written communication .Preferable location Chennai. Ready to work in any shift including night shift.

Why this role is important to us:

The Transfer Agency Senior Associate plays a pivotal role within the investment and funds management sector, ensuring the accurate and efficient administration of investor transactions and records. Reporting to the Transfer Agency Manager, this position involves overseeing daily operations, resolving complex queries, and supporting junior team members.

What you will be responsible for:

As Senior Associate role you will:

• Oversee the processing of investor subscriptions, redemptions, transfers, and switches, ensuring all transactions adhere to regulatory and internal compliance standards.
• Review and authorise daily transaction reports and reconciliations, identifying and resolving discrepancies and exceptions.
• Act as a point of escalation for complex investor queries, providing prompt and professional resolution.
• Assist in the implementation and monitoring of anti-money laundering (AML) and know-your-customer (KYC) procedures.
• Support the onboarding of new funds and clients, liaising with internal departments and third-party service providers.
• Contribute to the development and documentation of standard operating procedures and process improvements.
• 
  Mentor and train junior associates, providing guidance and support in their professional development.
• Prepare and deliver regular management reports, ensuring accuracy and timeliness.
• Participate in system upgrades, user acceptance testing, and other projects as required.
• Maintain up-to-date knowledge of relevant regulations, market developments, and best practices.

Required Skills and Qualifications:

• Bachelors degree in Finance, Business, or a related discipline.
• Minimum of 3 years experience in transfer agency operations, preferably in a senior or supervisory capacity.
• Strong understanding of fund structures, investor servicing, and regulatory requirements (including AML/KYC).
• Proficient in using transfer agency systems and Microsoft Office applications.
• Excellent attention to detail and organisational skills.
• Effective communication and interpersonal abilities, with a customer-focused approach.
• Ability to manage priorities and work under pressure to meet deadlines.
• Demonstrated problem-solving and analytical skills.
• Commitment to maintaining confidentiality and data protection standards.

Additional requirements:

• Mutual Fund and Capital Market knowledge is added advantage

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About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation were making our mark on the financial services industry. For more than two centuries, weve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. Youll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, youll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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