147+ Applicants
Posted: 1 week ago
0-1 years
Abu Dhabi, United Arab Emirates
work from office
Posted: 1 week ago
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Applicants: 147+
Job Description
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Job Description
Dalma Motors is looking for a dedicated and customer-oriented Parts Counter Salesman to join our Spare Parts team.
This role is essential in driving day-to-day sales activities, delivering excellent customer service, and contributing to our parts operation's success by meeting revenue and customer retention goals.
Job requirements
Key Responsibilities
- Customer Interaction: Assist customers at the counter and handle their parts requests via email and phone.
- Order Processing: Support end-to-end order fulfillment to ensure seamless customer experience.
- Customer Service: Develop and enforce service guidelines to maximize customer satisfaction.
- Parts Sales Oversight: Ensure proper documentation and approval of all parts sales.
- Sales Generation: Drive sales and revenue from new and existing customers, meeting the margin targets set by management.
- Coordination: Quote follow up & conversion, follow up on payments, and maintain effective coordination with customers.
- Product Support: Offer technical advice and recommendations to fulfill customer needs.
- Database Management: Keep customer records up to date, tracking sales activity, contact information, and opportunities.
- Industry Knowledge: Stay informed on trends and updates in the spare parts industry.
- Additional Tasks: Handle other duties as assigned by the Head of Parts.
Looking to get Placed? Try our Placement Guarantee Plan
- Customer Service Skills: Strong interpersonal and communication abilities to build customer relations.
- Technical Knowledge: Familiarity with Indian, Korean, European commercial vehicle spare parts and ability to provide informed product recommendations.
- Organizational Skills: Competence in managing orders, coordinating with customers, and maintaining accurate records.
- Teamwork: Ability to work collaboratively with the parts team and internal departments.
- Adaptability: Willingness to take on new tasks and adapt to a dynamic work environment.
Skills
SalesCustomer ExperienceCustomer SatisfactionSales GenerationIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
Important dates & deadlines?
Application Deadline
05 Apr 26, 01:50 PM IST
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