Teleperformance

Indicative process. The company does not publish its hiring process, so the steps below are compiled from publicly reported candidate experiences and placement sources. Rounds vary by role, experience level, campus and year – treat this as a guide, not a guarantee, and confirm current details with the company.

Teleperformance’s hiring is generally reported as around five stages, averaging roughly four weeks:

1. Recruiter screen – Eligibility, shift willingness and spoken communication.
2. Language and skills assessment – Typing speed and accuracy, grammar, and standardised tools such as Versant or AMCAT. Candidates commonly report reading passages aloud and writing a short essay marked for grammatical errors.
3. Operations round – Process knowledge and a mock call for voice roles.
4. Client round – For many accounts the end client interviews shortlisted candidates.
5. HR round and documentation.

Teleperformance recruits heavily through walk-in drives for customer-support roles, where several of these stages are completed on the same day. Eligibility is typically Class 12 pass or any graduate.