Grievance Officer

Complaints about content, accounts, payments or your personal data on Jobaaj

Contact the Grievance Officer

Name
Prateek Gupta
Designation
Senior Technical Manager
E-mail
support@jobaaj.com
Company
Nishtya Infotech Private Limited (operator of jobaaj.com)
Address
379, Vardhman Grand Plaza, Plot No. 7, Manglam Place, Sector-3, Rohini, Delhi 110085

This officer is appointed under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the Consumer Protection (E-Commerce) Rules, 2020 and the Digital Personal Data Protection Act, 2023.

How to complain

E-mail the Grievance Officer with your name, the e-mail or phone on your Jobaaj account, the link to the job, page or payment, and what went wrong. Complaints can be about fake jobs, content, your account, a payment or refund, or your personal data.

We acknowledge every complaint within 24 hours and resolve it within 15 days.

Last updated 31 October 2026