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Job Description
Only Kolkata candidates can apply.
- Handling incoming calls and responding to customer emails
- Resolving customer complaints and issues
- Assisting customers with product information and placing orders
- Identifying and escalating issues to supervisors
- Providing exceptional customer service and support
Requirements
- Undergraduate or Graduates can apply
- B.Ed and MBA are not eligible
- Excellent communication skills in English
- Ability to work in different time zones and flexible with shifts
- Familiarity with customer service principles and practices
Looking to get Placed? Try our Placement Guarantee Plan
Benefits
Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist. Transport facility will be provided.
Skills
VoiceBpoInternational CallingNon Voice ProcessProvidingInternational BpoHiringInboundCustomer SupportCustomer ServiceIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
2COMS Careers offer a gateway to being part of one of the leading staffing and recruitment solutions firms in India. With over two decades of experience, 2COMS specializes in providing a comprehensive range of human resource services across various industries, including IT, Telecom, Healthcare, FMCG, and more. Joining 2COMS Careers means stepping into an environment that values innovation, dedication, and a passion for transforming lives through meaningful employment opportunities. The company prides itself on a culture that fosters growth, learning, and professional development, making 2COMS Careers ideal for those looking to make a significant impact in the recruitment industry and help shape the workforce of tomorrow.
Important dates & deadlines?
Application Deadline
30 Nov 25, 04:44 PM IST
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Hiring Freshers For Customer Service Voice- Kolkata
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