Hiring Technical Support Executive Kolkata

Department Icon Operations Maintenance & Support
85+ Applicants
Posted: 6 months ago
0-5 years
Kolkata
work from office

Posted: 6 months ago
|
Applicants: 85+
Job Description
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Job Description

SUMMARY
Hiring: Technical Support Associate International (US) Process Work from Office

Location: [Kolkata]
Mode: Work from Office (WFO)
Shift: 24 7 Rotational (including night shifts)
Joining: Immediate or within 15 days

About the Role

We are hiring smart and energetic Technical Support Associates to join our US-based process. If you have good communication skills, basic technical understanding, and are ready to work in a dynamic environment this opportunity is for you!

Key Responsibilities:

  • Handle technical support queries from international customers

  • Provide prompt resolutions via calls and emails

  • Maintain high-quality customer experience and professionalism in every interaction



  • Requirements
  • Education: Undergraduate / Graduate / Postgraduate (B.Tech, M.Tech, BCA, MCA)

  • Freshers & experienced candidates (up to 4 years)

  • Excellent verbal communication skills

  • Basic technical knowledge is a must

  • Immediate joiners or max 15 days’ notice

    Looking to get Placed? Try our Placement Guarantee Plan





  • Benefits
    CTC: 2.2 LPA 3.2 LPA (based on experience)
    Includes night shift allowance (up to 3,000/month)
    One-way cab facility as per company policy

    Important

    Candidates currently pursuing any course are not eligible
    No cash-in-hand payments for experienced candidates


    Skills

    BpoNon Voice ProcessInternational BpoInbound CallsCustomer ServiceVerbal CommunicationCustomer CareCustomer SupportTechnical Support

    If an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.

    About Company

    2COMS Careers offer a gateway to being part of one of the leading staffing and recruitment solutions firms in India. With over two decades of experience, 2COMS specializes in providing a comprehensive range of human resource services across various industries, including IT, Telecom, Healthcare, FMCG, and more. Joining 2COMS Careers means stepping into an environment that values innovation, dedication, and a passion for transforming lives through meaningful employment opportunities. The company prides itself on a culture that fosters growth, learning, and professional development, making 2COMS Careers ideal for those looking to make a significant impact in the recruitment industry and help shape the workforce of tomorrow.

    Read More

    Important dates & deadlines?

    Application Deadline

    30 Dec 25, 04:45 PM IST

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