Manager CPA - Operations

Department Icon BFSI (Operations & Lending)
89+ Applicants
Posted: 8 months ago
0-1 years
Sehore
Work from Office

Posted: 8 months ago
|
Applicants: 89+
Job Description
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Job Description

Manager CPA - Operations
  • Handle day-to-day escalations and close cases
  • Managing manpower as per variable demand in products and skillset of Agents
  • Plan shifts to cater to the volumes
  • Audit sample files and share feedback with Supervisors and Agents
  • Conduct regular training and refresher for CPA Agents and Supervisors
  • Looking to get Placed? Try our Placement Guarantee Plan

    Organize training and refresher for Sales team and prepare FTNR MIS reports for improvement
  • Perform UAT on Test cases
  • Suggest system enhancements for improving TAT and reducing manpower

Skills

Sales

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Important dates & deadlines?

Application Deadline

03 Nov 25, 03:43 PM IST

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Manager CPA - Operations

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