Sales Executive - Automotive

Job purpose:

The Sales Consultant manages the complete sales process, from prospecting to post-sales follow-up, ensuring compliance with company policies. They achieve sales and product targets, assist customers with financing and insurance, and provide excellent customer service to build long-term relationships. By meeting customer expectations and maintaining high satisfaction, they contribute to sales growth and a positive customer experience.

Job responsibilities:

Sales/Sales Process

• To follow all steps of sales process i.e. prospecting, meeting and greeting, consultation, presentation, demonstration, negotiation, gaining commitment, closure and delivery and post-sales follow up.
• To ensure that documentation is as per the company policy.
• To liaise closely with other departments to complete the sales process.
• To report daily activities to the Sales Supervisor/Manager
• To achieve sales targets on monthly, quarterly and annual basis while maximizing profit gained from each transaction.
• To close maximum opportunities while maintaining and increasing existing customer base.
• To assist customers with finance and insurance products as per customer requirements.
• To achieve Accessories, In-house insurance and GAP insurance targets.
• To make productive sales process related videos for customers and achieve Venta Vid targets.
• To ensure achieving the targets of internal and external Mystery Shopping programs.

• To follow-up with customers on timely basis.
• To participate in sales meetings.
• To achieve all KPI's set by management.

Customer Experience

• To meet customer expectations.
• To schedule follow up, delivery and new customer acquisition utilizing strong time management.
• To assist customers in making the correct choice of vehicle and build loyalty by providing a personalized and tailored sales experience to each customer.
• To achieves SSI (Sales Satisfaction Index) targets by providing excellent customer service.
• To ensure accurate collection and submission of customer details.
• To build, grow and maintain good relationship with customers.
• To ensure smooth, clean and defect free delivery of sold vehicles as promised to customers.
• Other related tasks as required.

Educational Qualification

Bachelor's or equivalent in a related field

Work Experience

2-3 years of sales experience in automobile or related industry

Competencies

• Customer First
• Result Oriented
• Accountable
• Time Management
• Good Interpersonal skills
• Communication skills
• Selling skills
• Computer proficient and should have good communication skills

Languages

Must be very proficient in English (Arabic is a plus)