Service Engineer

This Position reports to:

Your role and responsibilities

In this role, you will have the opportunity to execute service work of medium to high complexity as per work instructions and ABB guidelines. Each day, you will deliver excellent customer service to satisfy customers. You will also showcase your expertise by working with customer to identify opportunities in the installed base, to improve system performance and operational performance.

In this role, youll help run what runs the world, by taking on meaningful work that drives real impact.

You will be mainly accountable for:

• Working with the customer (while on-site) to identify opportunities to improve the customers operations and eliminate pain points.
  
• Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products.
• Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.
• Troubleshooting equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future.

Our team dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.Qualifications for the role

• You are immersed in service function in switchgear business
• You have 3 to 5 years of experience in Execute erection, testing, commissioning, and troubleshooting of Switchgear & relay systems at customer sites.
• ABB protection relays (REF615/630, RET625) is added advantage
• Possess an enhanced knowledge of MV Switchgear products
• Degree in Electrical engineering
• You are at ease communicating in English