Service Support Specialist

At ABB, we help industries run leaner and cleaner-and every person here makes that happen. Youll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This Position reports to:

What we believe in

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Thats our story. Make it your story.

Your role and responsibilities

In this role, you execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Delivers quality customer service to satisfy customers.

The work model for the role is: #Li-Onsite.

This role is contributing to the ABB India, Smart Power. Electrification Business as Service Support Specialist UPS Products in Bangalore Region, India.

You will be mainly accountable for:

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  Execute field service activities including installation, commissioning, and maintenance at customer sites.

• Complete assigned service tasks within timelines while ensuring compliance with safety and quality standards.

• Maintain accurate service documentation and provide timely updates on job progress.

• Coordinate with planning, logistics, and technical support teams to ensure smooth onsite execution.

• Support customers by providing clear communication and resolving technical issues effectively.

Qualifications for the role:

• B.E. / Diploma in Electrical or Electronics Engineering.

• Minimum 10+ years of extensive experience in the UPS industry, including order management, service delivery, and project execution.

• Handled end-to-end order processing and ensured timely project completion.

• In-depth technical knowledge of UPS systems, including site readiness assessment, installation practices, and solution deployment.

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Get Hired

• Clear written and verbal communication skills with the ability to engage effectively at all levels.

• Demonstrated ability to build, manage, and sustain productive relationships with third-party partners and vendors.

• Demonstrated capability to manage client interactions and coordinate seamlessly with internal teams and key stakeholders.

More about us

ABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure and commercial buildings. The Divisions technical teams work closely with industry partners, delivering advanced solutions that support rapid growth, energy transition, and sustainability objectives. The Divisions portfolio includes industrial circuit breakers, low-voltage systems, motor starting applications, and safety devices like switches and relays. Its Power Protection unit supports the worlds largest data center companies with advanced energy-efficient UPS solutions. The Divisions ABB Ability Energy Manager provides a scalable, easy-to-use platform that helps organizations save energy and reduce CO2 emissions.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. We welcome people from all backgrounds and experiences.

Ready to make an impact Apply today or visit www.abb.com to learn more about the impact of our solutions across the globe.

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