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Job Description
Job Location
United Arab Emirates
Experience
5 to 8 years
Qualification Level
Graduate
Job Function
Sales / Retail / Corporate / Business Development
Skillset
experience in Ecommerce sales r
Preferred Jobseekers
Jobseekers from any GCC country
Primary responsibility to convert Ecommerce merchant leads referred by WBG internal businesses and source/recruit merchants for ADCB merchant Acquiring. The ASL will be responsible for expanding ADCB s Ecommerce merchant base which will eventually drive Merchant acquiring volume (from new merchants & conversions).
Identify Ecommerce Sales KPI in coordination with Ecommerce Sales Manager.
Prospect for merchant acquiring business in assigned territory.
Maintain MIS of new signings, and ensure business performance is in line with expectation.
Maintain DSR for sales calls and sales metrics to ensure the requirements of the Direct Sales Handbook are being followed.
Follow management information reports and feedback on service quality calls to merchants, and take remedial action to enhance performance.
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Support packaged sales products selling skills with WBG team in order to support the sales strategy and achieve desired results
Monitor and manage customer portfolios to achieve desired quality through cross sell, upsell and retention.
Identify joint marketing offers from prospect Acquiring merchant & communicate to internal teams.
Liaise with WBG units to maximize synergies and resolve any issues in order to achieve greater penetration to the Wholesale Banking client base.
Source & negotiate ADCB merchant acquiring services to competition merchants & ensure desired levels of customer satisfaction are met
Suggest improvements to Merchant Acquiring policies, procedures and processes covering all areas of activity so that all relevant procedural requirements are fulfilled while ensuring that ADCB delivers best-in-class services, products and innovation
Identify opportunities to contribute to organizational and departmental change initiatives, programs and projects taking into account best practice and standards in the business environment
Demonstrate Our Promise and apply the ADCB Service Standards to deliver the bank s required levels of service in all internal and external customer interactions
The ideal candidate should have the following experience
At least 5-8 years of experience in merchant acquiring in a leading bank or at least 4 years of experience in Ecommerce sales role in UAE.
Post graduate degree/Bachelor in Finance, Information Technology and/or General Management
Advance Knowledge in Payment Gateway platforms such as CyberSource and MasterCard Payment Gateway Services
Microsoft Office (Word, Advanced Excel and PowerPoint)
Written and spoken English
Team management skills
Knowledge of merchant network and competition analysis
Skills
Business DevelopmentSalesSales StrategyCustomer SatisfactionDirect SalesSales ManagerSales TeamArea SalesIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
Important dates & deadlines?
Application Deadline
14 Jun 25, 03:02 PM IST
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