Sr. Manager - DC Operations & Transportation Management

Purpose & Overall Relevance For The Organization
Responsible and accountable for the overall management of the India DC Operations and Logistics Operations which includes Wholesale Distribution Center, Ecommerce Fulfilment Center, International and Domestic Inbound, International and Domestic Outbound Transportation for both B2B and B2C customers for the India Cluster.
Responsible for managing the 3PL operations at the DC and EFC, ensuring timely & efficient flow of goods at the distribution centers. Monitoring and adherence of the SLAs with the 3PL service provider. Ensuring Inventory accuracy in our systems.
Responsible for managing the Inbound of goods from International Factories, Customs clearance and domestic factories. Ensure smooth inflow of goods into the DC and EFC.
Responsible for planning and managing outbound & logistics of goods for B2B customers. Also, responsible planning and managing the ecommerce last mile delivery to adidas Consumers. Manage transportation end to end operations, set foundations/best practices for effective network for business success.
Responsible for managing the Inventory & Capacity planning, Financial Budgeting & Planning, Resource Planning.
Responsible for all legal & statutory compliances for the DC & Logistics Operations in India.
Responsible for delivering optimal infrastructures to support increasingly complex requirements of adidas and its customers.
Key Responsibilities

• Lead distribution Center operations for Wholesales DC and Ecommerce Fulfilment Center
• Lead the deployment of ecommerce and last mile ecom delivery
• Define performance benchmarks
• Set up ecommerce excellence for domestic operations
• Run tenders for last mile ecom delivery
• Develop people capabilities in ecom
• Constantly transform and enhance our overall network in line with company strategy
• Manage E2E logistics operations for Retail: warehousing, deliveries to and amongst stores, replenishment, and reverse logistics.
• Manage E2E logistics operations for Wholesale, Franchise and ECOM channels: warehousing and transportation
• Manage multiple logistics & last mile partners, SLAs and costs
• Manage customs clearance operations and customs compliance
• Manage international inbound freight operations from domestic and international factories.

• Propose and implement tech stack to support the growth in the ecom business division
• Inventory Management: Capacity management, DC utilization, improve stock accuracy. Monitor cycle counting activities, perform inventory reconciliation between physical quantities, WMS and AFS and ensure stock adjustments timely done with required approvals documented covering B2B, B2C and eCom.
• Inventory Management: provide visibility on overall inventory on-hand to Retail & Sales, drive free and old season stocks’ clearance initiatives.
• Inventory Management: provide visibility on overall inventory on-hand to eCom, measuring productivity and utilization, replenishment of pickface
• Vendor Management: maintain existing warehousing and transportation contracts, negotiate new and renewals with service providers in coordination with Global Logistics, Global Procurement, Finance and NTP
• Vendor Management: Ensure providers deliver best-in-class services at competitive rates.
• Maintain, analyze and report to senior management KPIs and Dashboards
• Continuous Improvement: develop and improve processes to achieve high service levels, increased productivity and improved customers’ satisfaction.
• Create yearly budgets and monthly reports to senior management. Ensure correct provisions to Finance and PO creation as per company standards.
• Create and maintain a winning atmosphere with high levels of Confidence, Collaboration and Creativity, enabling all Team members to perform at their highest level.
  

Key Relationships

• 3PL providers (Warehousing, Transportation, Last Mile, Documentation and Clearance)
• Local Authorities (Municipality, Customs, Port)
• GOPS - Global Logistics & Global Procurement
• Business Teams in Sales (WHS, DTC & ECOM), Marketing
• Customer service
• Global NTP
• Finance & Internal Controls - Audit
• IT & Legal
  

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Knowledge, Skills And Abilities

• Expert in Last mile delivery, reverse logistics & ecommerce
• Expert in Warehousing, Distribution
• Expert in International freight & customs
• Experience in transformation (ex: DTC supply chain, ecommerce)
• Experienced people manager
• Strong leadership skills
• Strong analytical skills and data driven decision making
• Ability to deliver good results under pressure, accepting and meeting critical deadlines
• Ability to #CreateTheNew by challenging the status-quo
• Ability to act as a catalyst in Change Management projects/initiatives
• Excellent communication, verbal and written
  

Minimum Qualifications

• Degree Level Qualification in Engineering or Supply Chain.
• Master/Post-degree/Certifications in Supply Chain Management and/or Project Management and/or Engineering are preferred
• 12 - 15 years of experience in Ecommerce, Supply Chain, Logistics, Project management, Retail Operations
• Proficient user of Microsoft Office applications, ERP/SAP, WMS
• Excellent skills in communication and negotiation