Backend Operation , B2B , Peter England
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Job Description
- Maintain and update daily, weekly, and monthly sales reports for all ecommerce platforms (Amazon, Flipkart, Myntra, etc.).
- Prepare dashboards covering sales, orders, returns, cancellations, stock status, and marketplace KPIs.
- Track and monitor product listings, pricing, promotions, and marketplace metrics.
- Consolidate and validate data received from internal and external sources.
- Analyze platform-wise sales trends, product performance, and category insights.
- Provide actionable recommendations to improve sales efficiency.
- Track ROI of campaigns, paid promotions, and discounts.
- Coordinate with warehouse and operations teams to track stock levels and reduce out-of-stock scenarios.
- Monitor order processing, returns (RTO/RTV), and claim management on marketplaces.
- Track dispatch SLAs, penalties, and operational KPIs.
- Support ecommerce account managers with performance reports and business insights.
- Assist in resolving operational discrepancies like payment issues, chargebacks, and listing errors.
- Ensure compliance with platform requirements and guidelines.
- Work on Excel automations, macros, and tools to improve reporting efficiency.
- Identify gaps in data flow and propose improvements.
- Strong Excel skills (VLOOKUP, HLOOKUP, Pivot Tables, Power Query, Macros preferred).
- Experience with Google Sheets & ERP systems.
- Knowledge of marketplace dashboards: Amazon Seller Central, Flipkart Seller Hub, etc.
- Basic understanding of SQL (added advantage).
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- Strong analytical and problemsolving abilities.
- Excellent communication and coordination skills.
- High attention to detail and accuracy.
- Bachelors degree in Commerce, Business Administration, Computer Science, or related field.
- 14 years of experience in MIS, data management, or ecommerce reporting roles.
- Accuracy and timeliness of reports
- Sales growth insights generated
- Operational efficiency (reduced OOS, fewer errors)
- Marketplace performance improvements
- Reporting automation effectiveness
Skills
OperationsOperational EfficiencyOrder ProcessingAdministrationWarehouseInventoryIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
Important dates & deadlines?
Application Deadline
19 Jul 26, 03:39 PM IST
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