147+ Applicants
Posted: 1 month ago
0-1 years
India
work from office
Posted: 1 month ago
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Applicants: 148+
Job Description
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Job Description
Job Purpose
Define , implement/customize and support Warehouse and Logistic function using SAP and other IT applications as a tool to improve business agility, growth and responsiveness and enhance processes and IT compliance.
Job Context & Major Challenges
Major Challenges
KRA (Accountabilities) (Max 1325 Characters)
Supporting Actions (Max 1325 Characters)
KRA1 Application Management
Define , implement/customize and support Warehouse and Logistic function using SAP and other IT applications as a tool to improve business agility, growth and responsiveness and enhance processes and IT compliance.
Job Context & Major Challenges
Major Challenges
- Challenge is to provide 24X7 supports for business function with minimum application issues with tight service levels to business users as delay in resolution impacts business function.
- The role also considers application implementation, getting deeper on daily status and on time delivery. Getting business function agreement and alignment.
KRA (Accountabilities) (Max 1325 Characters)
KRA1 Application Management
- Ensure the Business Support on daily ticket monitoring and Application stability.
- Achieve 100% SLA and ensure all deliverables are as per the agreed timeline
- Develop strong working relationships with key IT and Business function.
- Communicate with other departments/formats efficiently and effectively.
- Manage and mentor support team
- Monitor and manage data hygiene across the application through exception reporting system
- Ensure timely availability of data ( MIS) through reports, dashboards, tools for supporting business decision making
- To support business teams during application roll out and to make sure that roll out of new business applications is seamless and without loss of any business critical function and data
- Understand and document business requirements preparation with support from business users
- Understand new features and ensure system configuration that accurately maps process workflow, optimizes processes and data and zero process and data leak.
- To develop functional specifications for custom program, change requests and reports
- To support UAT during rollouts and implementation
- To develop SOP and training content for communication and deployment of processes in applications and in practical usage
Skills
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About Company
Aditya Birla Fashion and Retail Limited (ABFRL) is India's leading fashion powerhouse. It houses a portfolio of leading brands across apparel, footwear, and accessories. ABFRL's brands cater to diverse consumer segments, offering a wide selection of products.
Important dates & deadlines?
Application Deadline
14 Sep 26, 03:01 PM IST
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