Sr. Academic Counselor-Business Development Associate_ International

Company Description

AIMLAY is an educational and writing service platform for working professionals, offering courses from grade tenth to Ph.D. level. With a focus on higher education, Aimlay collaborates with renowned universities in India and provides comprehensive assistance for Ph.D. candidates. The platform aims to make education accessible and convenient for all, with a decade-long commitment to improving lives through learning.

Role Description

This is a full-time on-site role for a Sr. Academic Counsellor-Business Development Associate at Aimlay in Delhi, India. The role involves providing student counseling, career counseling, academic advising, and education support on a daily basis.

Qualifications

• Student Counseling and Career Counseling skills
• Communication and Interpersonal skills
• Academic Advising and Education background
• Experience in working with diverse student populations
• Knowledge of higher education systems and programs
• Strong problem-solving and decision-making abilities
• Bachelors or Masters degree in Counseling, Education, or related field

Counselling

About Aimlay PVT LTd

Aimlayis a Global and Top-Notched Educational and Writing service platform for WORKING PROFESSIONALS. It offers numerous courses from grade tenth till Ph.D.

Roles & responsibilities

Interact with customers and make follow-up calls in order to collect the amounts due and Upselling.

Building and maintaining a relationship with the existing clients.

Engage, Retain and Upsell existing customer accounts by delivering great customer experiences.

Call existing customers and establish buying cycles, customer needs and create a customer supplier relationship.

Timely payment & collections from the customers

Interaction with customers Emails & over the phone.

Process payments and refunds

Increasing the companys sales by upselling its services.

Resolve billing and customer credit issues

Update account status records and collection efforts

Updating the existing customers on the ongoing projects.

Coordinating with Sales Team & Accounts Team regularly with regards to payment and work status.

Required Candidate profile

Team handling experience is a plus point.

Knowledge of billing procedures and collection techniques

Working knowledge of MS Office and databases

Patience and ability to manage stress

Excellent communication skills (written and oral)

Skilled in negotiation

Problem-solving skills

Bachelors degreeA candidate from B2B & B2C experience is preferred.

Location- Address : Aimlay Pvt. Ltd.

408, 4th Floor, D mall

sec - 10,Rohini west,

near Rohini west Metro

Delhi 110084

Shift timings 9:30 AM-6:30 PM

visit our website: https://www.aimlayedu.com/

YouTube https://www.youtube.com/@AIMLAY

https://www.aimlay.com/life-at-aimlay

Intrested candidate can call on 7428299435