Please click on the Apply to verify the status of jobs posted more than 15 days ago, as they may have expired. Similar Jobs
Job Description
Key Accountabilities
Strategic Activities
- Salesforce with upstream and downstream enterprise systems. Develop custom solutions using Apex (triggers, classes, batch jobs), Lightning Web Components (LWC), and Flows, following Salesforce best practices and governor limits.
- Work on Salesforce Data Cloud data streams, identity resolution, data transforms, and segment definitions. Integrate AI-driven case resolution, knowledge management, and predictive service features using Agent force within Salesforce Service Cloud and Sales Cloud.
- Ensure compliance with Salesforce governor limits and best practices while building advanced solutions using Flows, LWC, Apex, and AI-driven components.
- Collaborate with product managers and stakeholders to prioritize features and enhancements aligned with strategic objectives.
- Stay updated on Salesforce innovations, including Einstein Copilot, Agent force orchestration, and generative AI integrations.
- Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies.
Skills Required for the role
- Strong technical expertise in Salesforce Sales Cloud, Service Cloud, Experience Cloud, and Data Cloud
- Strong technical expertise in Salesforce Sales Cloud, Service Cloud, Experience Cloud, and Data Cloud
- Proficiency in LWC, Apex, Flows, and REST/SOAP API integrations (standard and custom).
- Proficiency in LWC, Apex, Flows, and REST/SOAP API integrations (standard and custom).
- Working knowledge of Agent force, including agent topics, actions, and prompt template configuration.
- Working knowledge of Agent force, including agent topics, actions, and prompt template configuration.
Educational and Experience Requirements
- Bachelors degree in a relevant field, such as computer science, information technology, or project management.
- 4+ years of hands-on experience in Salesforce Sales Cloud and Service Cloud.
- Working experience in Experience Cloud, LWC, Apex, REST/SOAP API integrations.
- Hands-on experience in Salesforce Data Cloud and Agent force AI orchestration.
- Salesforce PD1 Certification (PD2 preferred).
- Experience with AI-driven personalization.
- Exposure to Einstein Copilot, Agentforce, and Vibe/Agentic coding frameworks.
- Knowledge of IT best practices, AI ethics, and secure AI deployment
Skills
SalesSalesforceIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
Air India, the flag carrier airline of India, represents a rich heritage of service and pioneering aviation. With a fleet that connects passengers to destinations across the globe, Air India careers offer a world of opportunities for individuals passionate about aviation and customer service. Working at Air India means being part of a legacy that blends traditional Indian hospitality with modern aviation technology. Air India careers span a range of fields, including piloting, cabin crew, engineering, ground staff, and administrative roles, each contributing to the airline's commitment to safety, efficiency, and customer satisfaction. Joining Air India is not just about a job; it's about embarking on a journey that celebrates India's diverse culture and the spirit of exploration.
Important dates & deadlines?
Application Deadline
09 Sep 26, 03:21 PM IST
Similar Jobs
View All
Don't Miss out any Updates
Subscribe now for the latest job alerts
and never miss an update
Salesforce Developer
Share with
