Zonal Territory Manager

Company Description

Airtel Payments Bank is one of Indias leading digital banks, focused on providing secure, intuitive, and accessible banking and payment solutions through cutting-edge technology. With a dedicated customer-first approach, the bank has built innovative offerings such as the Safe Second Account, RuPay On-the-Go Cards, and FASTag services, enabling effortless digital transactions across the country. Supported by Indias largest technology-driven banking network with over 500,000 active banking points, Airtel Payments Bank reaches both urban and rural communities to deliver secure and seamless banking experiences. Recognized as a Great Place to Worktrade mark for four consecutive years, Airtel Payments Bank fosters a culture of flexibility, learning, and professional growth.
Role Description

The Zonal Territory Manager will oversee the day-to-day management and growth of operations within an assigned zone, focusing on driving sales, enhancing customer satisfaction, and optimizing operational efficiency. Responsibilities include developing business plans, implementing sales strategies, managing key accounts, and collaborating with internal and external stakeholders to meet organizational goals. The role also entails mentoring territory teams to ensure high performance and identifying opportunities for continuous business improvement. This is a full-time, on-site position based in Hyderabad.

Qualifications

• Strong analytical skills to interpret data, identify trends, and develop actionable insights.
• Proficiency in business planning, including creating and executing strategic sales and operational plans.
• Excellent communication and interpersonal skills to build and maintain relationships with stakeholders.

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• Proven experience in customer service, with a focus on resolving issues and improving satisfaction.
• Knowledge and experience in sales operations, including planning, monitoring, and achieving targets.
• Ability to lead and motivate teams to achieve set goals with a collaborative mindset.
• Familiarity with the digital banking and payments industry is an advantage.
• Bachelors degree in Business, Management, or a related field; an MBA is a plus.