Printer Technician | Retail | Electronics | UAE

Job Requisition ID: 158679
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the worlds most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
Overview of the role:
Trouble shooting and repair of Photocopiers & Fax machines
Trouble shooting and repair of printers and Installation
Networking & programming of photocopier and fax machines
What you will do:-
Description of Accountability:

• Trouble shooting and repair of Photocopiers & Fax machines & printers.
• Meet the KPIs as applicable from time to time
• Improve the penetration in the allocated territory
• Achieve and/or exceed the budgeted revenue / GM
  
• Professional communication with customer regarding ‘repair-specific information” and educate them further on the usabilities and increased utility value of the product so as to “engage the customer” in the long run
• Shall be required to field / on-site/ projects requirement / transferable.
• Should be ready to learn cross function experience (ex. IT, AV, Mobile, Nokia etc)
  

Required Skills to be successful:-

• Negotiation Influencing Skills.
• Interpersonal Skills.
• Products, Demographics & Market Knowledge.
• excellent written and verbal communication skills
• Problem analysis and problem-solving
• Information management
  

What equips you for the role:

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Degree (4years) /Diploma (3 years) in Electronics / Engineering

• Minimum 4-5 years in Technical Maintenance and networking of OA products
• Ability to diagnose faults
• Networking skill
• IT skills and selling skills
• Customer handling capability
• Effective Communication
• Interpersonal skills
• Problem solving
  

About Al-Futtaim Retail
Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.
Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…