Digital Health Specialist – EMR & API Integration (HL7 / FHIR)

Primary Objective of Position

• The Data Integration Manager for the Gulf and Pakistan region is responsible for negotiating & aligning technical & contractual requirements for data integration projects with customers in this region (e.g. MoH, KOLs, HCPs).
• Responsibility for the day-to-day management, contracting, and successful implementations of Abbott Diabetes Care´s healthcare software integrations into Electronic Medical Records (EMR) or Health Integration Exchanges (HIE)
• Leading and owning the planning, scheduling, and coordinating the efforts of ADC´s data integration projects to meet customer requirements and timelines.
• This requires in depth knowledge of our digital health tool ecosystem and its technical interfaces paired with the local EMR market and requirements.

Major Accountabilities

• Understand business needs from multiple stakeholders in terms of data integration, translate these needs into technical requirements that meet the capabilities of our interfaces.
• Manage key aspects of assigned projects over the project lifespan (initiation, planning, execution, controlling, and closure), ensuring successful customer acceptance and closure of each project.
• Travel to customer sites within Gulf region with a focus on the Middle East region to conduct project kick-off, planning, technical requirement gathering, project closure meetings, post project support, as necessary.
• Provide management oversight for each project and communicate the project schedule to internal stakeholders and customer project teams. Track and report project milestones.
• Act as point of contact on EMR integration in Gulf for internal stakeholders.
• Develop and provide strategic planning and commercial input to the development of the data integration solutions, understanding the key market drivers, priorities, and growth opportunities.
• Help to envision future digital health solutions needs among changing business processes and models.
• Maintain expert knowledge of cloud-based APIs, JSON and HL7 data formats, OAuth2.0 authentication format as well as any other healthcare and general IT security standards.
• 
  Collaborate with commercial teams to align digital initiatives with sales targets and promotional strategies.
• Leverage digital health data to identify high-potential HCPs, patient segments, and usage trends that inform targeted sales and marketing actions.
• Monitor and report on KPIs such as App user's rates, Patients sharing, and LV engagement.
• Ensure data governance and compliance with regional data privacy laws (e.g., UAE PDPL, Qatar DPL) and global standards (e.g., GDPR).
• Support field force enablement by integrating digital tools into the sales process and training reps on data-driven selling.
• Manage integrations with healthcare systems, EMRs, and third-party platforms where applicable
• Lead digital projects that enhance the customer journey, reduce onboarding friction, and improve product stickiness.
• Collaborate with IT to maintain data dashboards, automate reporting, and ensure data quality.
• Stay informed on regional digital health trends, competitor offerings, and innovation opportunities to maintain a competitive edge.

Qualifications

• Bachelor's or master's degree in digital health, Biomedical Engineering, Health Informatics, Data Science, computer science or related field of study; MBA preferred.
• 3–5 years of experience in digital health, medical devices, or healthcare IT, preferably in the GCC region.
• Proven track record of using digital tools and data to drive commercial outcomes in healthcare or MedTech.
• Strong understanding of CGM systems, digital patient engagement platforms, and healthcare data ecosystems.
• Experience with analytics tools (e.g., Power BI, Tableau) and platforms like LibreView or similar.
• Excellent communication skills in English; Arabic is a strong advantage
• Previous experience and track record in negotiating & aligning technical requirements for cloud-based data integration projects
• Experience in data sharing and EMR integration of cloud-based health data e.g. via API using JSON and HL7 data formats as well as OAuth 2.0 authentication

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Get Hired

• Proficiency in one programming language and knowledge of databases
• Proficiency in software development practices such as software project management, requirements management and change management
• Experience in working in matrix organizations
• Knowledge in Health Care or MedTech or Pharma, ideally the Diabetes sector
• Ideally, proficiency in AI to help in advancing our digital health solution in leveraging the potentials of AI.

Skills

• High energy level, positive and can-do attitude
• Problem solving skills and resiliency.
• Innovative thinking, analytical skills and ability to build trustworthy relationships with internal and external key stakeholders
• Excellent ability to communicate with all levels of the organization, tailoring communication and presentations to a diverse audience
• Capability to work under pressure in a dynamic environment to deliver on communicated timelines and objectives
• Must be fluent in written and spoken English
• Understanding of the adherence to internal security requirements and applicable Data Protection legislation
• Ability to travel up to 50% (mostly within Gulf.