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Job Description
Roles and Responsibilities
- Handle customer calls, emails, and chats to resolve their queries and concerns.
- Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions promptly.
- Maintain accurate records of all interactions with customers using CRM software.
- Collaborate with team members to achieve sales targets and improve overall performance metrics.
- Stay updated on product knowledge and company policies to provide informed support.
Desired Candidate Profile
- 0-3 years of experience in BPO voice process (inbound/outbound calling).
- Strong communication skills in Marathi & Hindi languages.
- Ability to work on rotational shifts including weekends and holidays.
- Basic computer literacy for data entry purposes.
- High school diploma or equivalent required; graduation preferred.
Profile- Bpo Process Voice
Fresher Experience
Looking to get Placed? Try our Placement Guarantee Plan
immediate joiner
Salary : Upto 13,000 in hand + Unlimited Incentive
Required Candidate profile
Qualification - 12th Pass/ Any graduate
Male & Female both can apply
Day shift
To schedule your interview call or send your CV through WhatsApp
Contact No:- HR Saloni-9689518944
Skills
Customer ServiceVoice ProcessBpo VoiceTelecallingCall CenterBPOInbound CallsCallingPerformance MetricsIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
Important dates & deadlines?
Application Deadline
06 Jan 26, 06:26 PM IST
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