Amadeus Labs - Senior Manager - Product/Solution Management

Job Title
Senior Manager Product/Solution Management

Your Main Responsibilities:

As a People Manager, you will:

- Lead and manage team of employees, providing direction, support and mentorship.

- Set objectives and provide frequent and constructive feedback to the team members.

- Create development plans, work with individuals for their career development.

- Execute the Performance Development and Salary Review process of the team members.

- Create a highly performing and motivated team which is empowered and self-organized.

- Help team members to grow in their daily work.

- Identify and address performance issues, providing coaching and feedback.

- Identify training needs, work with relevant stakeholders to arrange online and offline training sessions.

- Create Engagement action plans and track them to completion thereby improving engagement in teams.

- Recognize / showcase exemplary work through appropriate forums.

- Enable team members to expand their horizons of work, explore new areas and improve the functional understanding of the product.

- Help in building teams / recruiting new members into the team.

- Play a critical role as part of the leadership team, assisting management in taking on additional responsibilities as needed.

- Lead or contribute effectively to transversal initiatives within / across the unit.

As a Functional leader of Product Managers and Product Owners, you will:
- Lead the Product Managers throughout the Product Life Cycle (Amadeuss PLC process) and artefacts.

- Drive Product strategy in alignment with business strategy and customer needs.

- Define product Objectives and Key Results, North Star Metrics and success Key Performance Indicators.

- Lead the product through the entire product lifecycle.

- Understand customer pain points, needs, define and prioritize the roadmap.

- Lead a team of Product Owners.

- Ability to work in a SAFe Agile framework development environment, which will involve continuous improvement mindset.

- Be accountable for own areas of work, influence prioritization based on customer needs, track and monitor successful deliveries, support in all relevant phases of product life cycle management.

- Create product roadmap working with different stakeholders such as Product Management and Engineering teams.

- Ensure that the solution meets user needs and product readiness.

- Participate to Agile Release Train iteration reviews when applicable / required.

- Develop scope and define backlog items (epic/features/user stories) that guide the Agile software development teams.

- Continuously refine backlog and explain business needs to the stakeholders.

- Ensure that technical solutions are in line with your functional expectations, delivery timeline and acceptable cost.

- Test features and ensure compliance with defined acceptance criteria and Definition of Done.

- Strive to shortest possible time to market of business value by delivering minimum viable product (MVP).

- Support acceptance test-driven development by participating in the development of story acceptance criteria.

- Assist in release planning, help in commitment on deliveries as per the roadmap.

- Raise risks with regards to feature commitments and help teams mitigate risks.

- Drive functional discussions with the customers / representatives to find solutions to problems and help teams progress in feature delivery.

- Drive status updates to Senior Management / leadership through appropriate forums, help them understand the current state of projects.

- Possess a fundamental understanding of end-to-end customer experience and dependencies.

- Drive continuous improvements across product / own areas of responsibility.

Required Skills And Qualifications
The individual should have experience in:
- Strategic thinking & end-to-end product management practices.

- Leading teams.

- Digital technologies and products.

- Leading customer interactions and management.

- Leading teams towards a goal.

- Airline / Travel industry.

- SAFe way of working (Good to have).

- Experience in Software Development Lifecyle and Agile Methodology.

- Preferably bachelors degree in engineering (in software branches e.
Computer Science, Information Science etc.

- Preferably masters degree in business (e., MBA).

- 12+ years of overall experience and a minimum 9+ years of end-to-end Software Product Management experience.

- Relevant certificates/courses in Product Management, Product Marketing etc.

Specific Competencies:
- Stakeholder management (External/Customers and Internal).

- Presentation skills.

- Problem solving.

- Autonomous.

- Flexibility.

- Accountability & proactivity.

- Customer Focus.

- Diversity & Inclusion.

Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation,age, beliefs, disability or any other characteristics protected by law.