Key Account Manager

About Us:

Amama is one of Indias leading fashion jewellery and accessories brands, known for its handcrafted designs that blend traditional craftsmanship with contemporary aesthetics. Founded with a vision to celebrate individuality and self-expression, Amama offers a wide range of jewellery, accessories, and lifestyle products loved by customers across India and globally.

As a fast-growing omnichannel brand, we operate across retail stores, e-commerce platforms, and marketplaces, driven by innovation, creativity, and a commitment to delivering exceptional customer experiences. At Amama, we foster a culture of ownership, collaboration, and continuous learning, making it an exciting place to build and grow your career.

Key Responsibilities:

1.Marketplace Account Management:

·Manage end-to-end operations for Myntra and Amazon, including onboarding, cataloging, pricing, and promotions.

·Build and maintain strong relationships with category managers and internal stakeholders to drive growth.

·Develop strategies to increase visibility, conversions, and revenue across marketplaces.

·Ensure smooth coordination across functions — marketing, design, and operations — for timely execution of campaigns and launches.

·Plan and execute promotional campaigns and marketing activations (events, sale periods, influencer tie-ins, etc.).

·Manage paid visibility and advertising budgets effectively (e.g., Myntra Ads, Amazon Sponsored Products, etc.) to drive ROI and reach.

·Track and analyze campaign performance to optimize ACOS, CTR, and conversion rates.

3.Inventory, Pricing & Operations:

·Coordinate with internal teams to ensure optimal inventory levels and on-time fulfillment.

·Manage pricing, offers, and discount structures to ensure competitiveness and profitability.

·Ensure compliance with all platform SLAs and maintain top-rated seller performance.

4.Performance Tracking & Reporting:

·Monitor daily sales, product performance, and returns, identifying areas of improvement.

·Prepare weekly and monthly reports on key metrics such as sales growth, sell-through, and profitability.

· Analyze competition and market trends to identify opportunities for expansion.

Qualifications:

Bachelors degree in Business, Marketing, or a related field.

2–5 years of experience in marketplace account management, with mandatory hands-on experience on Myntra and working knowledge of Amazon Seller Central.

Experience within fashion, accessories, or jewellery categories preferred.

Strong analytical skills with proficiency in Excel/Google Sheets and marketplace analytics tools (Amazon Pi, Myntra Partner Portal, etc.).

Excellent communication, coordination, and negotiation skills.

Detail-oriented, organized, and capable of managing multiple priorities in a fast-paced environment.

Collaborative team player with a growth mindset.