Amazon - Program Manager - Distribution Expansion

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Amazon Hub (formerly I Have Space program) is seeking an experienced Program Manager to drive distribution expansion through strategic lead generation and store onboarding initiatives. This role will be instrumental in expanding our last-mile delivery network by identifying, engaging, and onboarding retail partners who serve as delivery points for Amazon customers.
Key job responsibilities:
Lead Generation & Distribution Expansion:
- Develop and execute comprehensive lead generation strategies to identify potential Amazon Hub partner locations.
- Build and maintain a robust pipeline of prospective retail partners across assigned territories.
- Analyze market data and demographics to prioritize high-value expansion opportunities.
- Set and achieve quarterly and annual store onboarding targets.
Go-to-Market Strategy & Execution:
- Design and implement go-to-market approaches tailored to different retail segments and geographic markets.
- Create compelling value propositions that resonate with potential partner stores.

- Develop sales collateral, pitch decks, and training materials for field teams.
- Test and iterate on outreach strategies to optimize conversion rates.
Stakeholder Engagement & Field Operations:
- Partner closely with last-mile station teams including Cluster Managers, Site Leads, team leads, and ADEs (Account development executives).
- Enable and empower field teams to conduct effective store visits and partner conversations.
- Conduct joint field visits to model best practices and provide hands-on coaching.
- Build strong cross-functional relationships to ensure seamless program execution.
Program Management & Operations:
- Own end-to-end onboarding process from initial contact through store activation.
- Track and report on key performance metrics including pipeline health, conversion rates, and time-to-activation.
- Identify and remove blockers that impede store onboarding progress.
- Implement process improvements to scale operations efficiently.
Data Analysis & Reporting:
- Leverage data analytics to identify trends, opportunities, and areas for improvement.
- Create executive-level dashboards and reports on program performance.
- Conduct post-mortems on successful and unsuccessful onboarding attempts.
- Use insights to continuously refine lead generation and conversion strategies.
Basic Qualifications:
- 3+ years of professional non-internship marketing experience.
- Experience using data and metrics to drive improvements.
- Experience building, executing and scaling cross-functional marketing programs.
- Experience using Microsoft Excel to manipulate and analyze data.
- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion.
Preferred Qualifications:
- Experience using customer research, hard data and metrics to back up assumptions, generate forecasts, and assess the efficacy of marketing programs.
- Experience utilizing systems and tools involving email, web, analytics, and CRM (Marketo, Tableau, Salesforce, etc.) for targeting, segmentation, reporting for demand generation.
- MBA