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Business Analyst (UAE National), Retail Business Services
Data Science Analytics & Machine Learning
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Job Description
Build scalable products/solutions which will result in defect reduction leading to customer contacts & returns and enhance the customer experience in Amazon.
- Analyze data and is responsible for highlighting gaps, recommending solutions, driving/influencing inter-function decisions.
- Use SQL and Tableau/QuickSight to generate insights, analyze opportunities, identify patterns and implement proactive solutions.
- Identify root causes for returns, customer contacts & work with WW Subject Matter experts and Tech teams to work on implementing Corrective-Preventive Action and and identify opportunities for Automation.
- Excellent Internal/External Stakeholder Management
Build scalable products/solutions which will result in defect reduction leading to customer contacts & returns and enhance the customer experience in Amazon.
- Analyze data and is responsible for highlighting gaps, recommending solutions, driving/influencing inter-function decisions.
- Use SQL and Tableau/QuickSight to generate insights, analyze opportunities, identify patterns and implement proactive solutions.
- Identify root causes for returns, customer contacts & work with WW Subject Matter experts and Tech teams to work on implementing Corrective-Preventive Action and and identify opportunities for Automation.
- Excellent Internal/External Stakeholder Management
As part of Retail Business Services (RBS) team, our vision is to enable Amazon to provide defect free and best of available products to its customers. We strive to offer seamless listing experience for our selling partners and a largest & best available selection with right product information for our customers. We ensure best buying and post buying experience to the customer by providing complete and correct information in the detail page. To accelerate and excel in our execution, we want to leverage scalable tech solutions and expand our programs globally.
Basic Qualifications
- 3+ years of business analyst, data analyst or similar role experience
- 3+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience
- Experience defining requirements and using data and metrics to draw business insights
- Experience with Excel
- Experience with SQL
- Experience making business recommendations and influencing stakeholders
Looking to get Placed? Try our Placement Guarantee Plan
- 5+ years of business analyst, data analyst or similar role experience
- Experience partnering with executive-level leaders to identifying and solving business issues
- Bachelors degree in finance, accounting, business, economics, engineering , analytics, mathematics, statistics or a related technical or quantitative field
- Experience working with AWS Service
- Advanced ability to draw insights from analysis supported by data and clearly communicate them to the stakeholders and senior management as required
- Be self-driven, and show ability to deliver on ambiguous projects with incomplete data
Job ID: A2795897
Skills
Data VisualizationBusiness AnalystVisualizationData AnalystAnalystAnalyticsSqlIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
Amazon.com, Inc. is a global technology company focusing on e‑commerce, cloud computing, digital streaming, and artificial intelligence. Founded in 1994 by Jeff Bezos, Amazon has grown from an online bookstore into one of the Big Five American technology companies, alongside Alphabet, Apple, Meta, and Microsoft.
In India, Amazon launched Amazon.in in 2013, rapidly becoming one of the country’s largest e‑commerce platforms. Its India operations span retail marketplace, Amazon Web Services (AWS), Prime Video, Amazon Music, Alexa, and logistics arms like Amazon Transportation Services. The company also runs large corporate offices and fulfilment centres across multiple cities, employing over 100,000 people in India.
Amazon is known for its customer obsession, innovation, and operational excellence, guided by its 16 Leadership Principles. Its India business combines global technology expertise with local market adaptation, offering career opportunities in technology, operations, marketing, content, and customer service.
Important dates & deadlines?
Application Deadline
17 Jan 25, 03:36 PM IST
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Business Analyst (UAE National), Retail Business Services
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